Reviews (5,692)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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I find this App very good because you get immediate responses the message or mail is sent directly to you so you can contact the costomers quickly i certainly will continue using this App.
Un acceso perfecto, fluidez espectacular junto con una respuesta magnifica por lo que en general estamos muy contentos con el resultado
Love it. So good to have something right inside the Shopify admin. The user interface is good and the chat is super fast. Why go elsewhere?
I used this app to answer online queries from my customers and it help me to help them quickly and redirect but to website to purchase the item they are after or to give information on a particular product they are looking at
This is a fantastic app, and has led to multiple sales due to prompt customer service. The distinctive sound the app makes when I get a message is easy to hear, and it's a very easy chatting platform to use. I love it!
best chat app. fast and simple, really all you need i would recommend it over any other and integrates well
Hello AMNEA, thanks for fantastic review!
I'm so glad you find Shopify Chat easy to use and that you would recommend it. I hope this leads to increased conversations and conversions.
All the best to you,
Ruby C.
Senior Support Specialist - Ping
Fantastic and free. Just what I was looking for to engage online customers. Customers use it as a first point of contact so it as a degree of certainty for their purchase.
I used this app very useful for client chat and know about my products. Its very useful for my business.
É uma ferramenta simples que funciona bem, você pode adicionar respostas rápidas, descontos, produtos etc, o que ajuda a converter o cliente ao vivo.
É ótimo centralizar comunicações pelo Shopify Inbox e ter acesso rápido aos links dos produtos, cupons etc. Para melhorar, uma integração com o WhatsApp seria perfeita!