Reviews (5,863)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and enhancing customer service through real-time chat capabilities, including direct product and discount offers. Features like "Quick Replies" and automated responses save time and increase productivity. It integrates smoothly with Shopify for easy management of customer interactions and order updates, and its intuitive interface and reliable mobile version allow for effective on-the-go communication. Support experiences are generally positive.
Refine
-
By rating
Prático, eficaz e conexão ao Messenger do Business Suite. Permite gerir todos os contactos num só sítio. Recomendo!
Funciona muy bien.
Me gusta la integración con el catálogo de productos de la tienda.
También me gusta que da información desde qué página el cliente te ha contactado, esto da contexto para poder interactuar con el en función de su interés.
Por último resaltar que si pone "Cliente Habitual" quiere decir que el cliente ha comprado con anterioridad, al hacer click sobre el cliente te da información valiosa y resumida.
Un saludo
Extremely helpful. Helped us to manage our messaging and reach out to customers speckless and spoton.
Utilicé la app para atender preguntas rápidas a los clientes que deseeban tener atención sobre servicios y productos
Consente di rimanere in contatto con i clienti
Very easy app to install and customize. We're using it on our store www.kratosz.com now, can't wait to see the results!
Hello Kratosz, thank you very much for installing Shopify Chat and your great review!
I hope this has already been helpful and engaging, and that you are seeing great results.
All the best to your success. Get in touch if you need anything else, our team can be reached at ping@shopify.com
Best regards,
Veronica N.
Senior Support Specialist - Ping
I use the app every day I like it better than the other chat app thats I've had connected before. It really helps with converting sales.
free and easy to use. You can contact with customer anytime.
We use this and merge it with facebook and this is the hub for customer queries for us. Love it, and use it everyday. The only negatives are the timings on the automated messages as they seem to go out at random times, even though we have it set.
Interesante propuesta y gratuita. Sin embargo me parece que aun falta integrar bien el direct message con Instagram