Reviews (5,676)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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Shopify inbox is wonderful. The client insights and communication options are second-to-none. In my opinion and personal experience as a solopreneur, if you're not using Shopify to run your product-based business - be it B2B or B2C - you're doing it wrong. Everything I've used on the platform to date is user-friendly and is constantly being refined. Their customer service is super helpful, knowledgeable and speedy. They've made excellent app recommendations with regard to my business needs and their resources are robust. You can tell they pay attention and care about the apps being added. Everything works as it should (or better) and zero scams have happened. Again, this is just my opinion. I've been using this platform for around 3-4 years now and am so happy I made the switch. Thank you, Shopify. 5 stars.
Consente di rimanere in contatto con i clienti
free and easy to use. You can contact with customer anytime.
Great. Easy to set up and use and link to the business. Phone app means you can keep up to date with it while you are not at your desk. Cant turn it off during closed hours but this means you don't miss customers and can get back to them the next day.
Buena
Funciona muy bien.
Me gusta la integración con el catálogo de productos de la tienda.
También me gusta que da información desde qué página el cliente te ha contactado, esto da contexto para poder interactuar con el en función de su interés.
Por último resaltar que si pone "Cliente Habitual" quiere decir que el cliente ha comprado con anterioridad, al hacer click sobre el cliente te da información valiosa y resumida.
Un saludo
Prático, eficaz e conexão ao Messenger do Business Suite. Permite gerir todos os contactos num só sítio. Recomendo!
Extremely helpful. Helped us to manage our messaging and reach out to customers speckless and spoton.
Utilicé la app para atender preguntas rápidas a los clientes que deseeban tener atención sobre servicios y productos
todo bien