Reviews (6,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.
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very good
Really it's very cool
It works around the clock and the support is very generous. Thank you, Shopify
I love this app. Works fine. Had a small issue Contacted support, they reacted super fast. They fixed the issue in less than 2 days. No issues besides This one works perfect. Super easy to set up. Would be Nice to switch to dark mode. Hope you add This feature in the futures
Hello Zenso Spirituals, thanks so much for your review and even more so for pointing out the cropped chat bubble! We indeed have that issue in front of our developers now, and waiting on a fix for that.
We really appreciate merchants like yourselves that point out little glitches and bugs, it helps us improve the app. Otherwise, hoping you are enjoying the app.
Thanks again and all the best!
Veronica N.
Ping Support
Pratique et rapide pour répondre directement aux clients de façon personnalisée.
Great app to convert visitors to customers. Great app and Highly recommending to others, You will not regret it
Allows me to immediately see my Shopify messages and respond in real time.
La miglior app che abbia mai visto per la messagistica, molto molto utile e funzionale!
Stap voor stap, kom ik vooruit. We zitten al vrij ver, in het bouwen van onze website. Ik ben heel tevreden van Shopify
Very easy to navigate and useful to communicate with customers. We are very pleased and happy with the app!
So far so good. I wish it shows the SKU of the item the customers browsing instead of: XXX messaged you from xxx page.
Thank you for writing your review and I'm glad to hear that you're enjoying Shopify Inbox thus far. I can see why this would be helpful and I'll be sure to pass your comments onto our app development team; we appreciate your feedback on this. -Victor, Shopify Support
Funktioniert zuverlässig und schnell. Die schnelle Beantwortung der Fragen auf dem Handy macht es deutlich einfacher und flexibler.