Reviews (5,697)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

November 7, 2023

excelente

Otaku.ec
Ecuador
4 months using the app
June 10, 2022

Das Handling ist super, wenn man noch eigene Ordner machen könnte wäre es perfekt. Unsere Kunden schätzen den Service sehr! Auch dass man direkt Produkte in die Unterhaltung einfügen kann.

Urbany's
Switzerland
4 months using the app
June 18, 2022

Es una herramienta útil y complementaria a una tienda de comercio electrónico donde la comunicación con el cliente es importante.

Supplystorechile
Chile
4 months using the app
August 30, 2022

Thanks for making this app. it helps me communicate with my customer easily. I'm new so maybe ill edit it in the future if but if still, good ill leave it like this

Exotic Needs Eswatini
Eswatini
4 months using the app
September 19, 2023

Very useful app for our store.

AUDIO CHIC
United Kingdom
4 months using the app
October 26, 2023

Súper fácil de usar y rápida.

Borabora Swimwear
Chile
4 months using the app
October 1, 2022

Estou gostando bastante do app, muito intuitivo e um bom canal de comunicacao, ja que nossos clientes estao em todas plataformas.

Fitness 4All
United Kingdom
4 months using the app
September 16, 2023

Funciona muy bien

Eitesur - El aceite de siempre
Spain
4 months using the app
September 12, 2023

Easy to use

Sneaker Avenue
South Africa
4 months using the app
July 30, 2023

very good. its working as intended and without problems. i will keep using it. the only minus its i get a lot of scamers messaging me i dont know if that because somehow the app has shopify sites listed somewhere or its like this for everyone .

One Stop Shop
Switzerland
4 months using the app