Reviews (5,699)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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very good. its working as intended and without problems. i will keep using it. the only minus its i get a lot of scamers messaging me i dont know if that because somehow the app has shopify sites listed somewhere or its like this for everyone .
Good. Thank you very much!
The shopify inbox is very convenient, user-friendly and easy to use whilst managing my chats on a daily basis.
awesome tool to use for website chat.
Good live chat app. I prefer Shopify inbox to the rest of similar live chat apps across the Shopify app store.
Très efficace pour chater avec ses clients, dommage que le client ne recois pas le message pour email avec notre adresse email professionnelle
great I like it got 2 email in a hour from to customers and they going to my storer now to buy something
love it because it has a lot of good workers helping me with improving my website and its really good
Fácil de usar, y tiene conexión directa a FB messenger! excelente trabajo por parte de la plataforma shopify
Love the app - we can answer quickly and efficiently and handle our clients almost as quickly as they message us.