Reviews (5,699)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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good one specially it is free for the very new business, I like it and I advise every one to download it
I recently started using the Shopify Inbox app, and I must say it has been a game-changer for our business. The app has made it incredibly convenient to manage and stay on top of our customer conversations. The intuitive interface and features allow us to respond promptly to inquiries, provide exceptional customer support, and ultimately enhance our overall customer experience. The ability to centralize all communications in one place has saved us time and improved our efficiency. I highly recommend the Shopify Inbox app to any business looking to streamline their customer communication process.
That was a great experience with chat app.
Great app! Shopify keeps improving to present solution to its customers always making it easier to have an online store.
working good this is a very good app with many options available I m happy with this app recommended to all
using shopify inbox created a great convenince for me it allow me to manage and interact with my customers even when i am faraway from my computer,,it is a great experience and i recommend it to everybody
AMAZING. I have customer all the time ask about their order and an update. This app does all of that for me. Sends thank you emails, sends welcome emails. Its like having a personal assistant who knows what you need.
Hello The Monogramming Momma, thank you very much for taking the time to leave an amazing 5 star review!
I am super pleased you understand the importance of your time, and the automated order lookup feature was designed with that in mind. We know your time is valuable, so many tasks like order lookup can now be done for you!
The Kit marketing assistant is a fantastic tool as well, helping you free up more of your time so you can concentrate on other aspects of your business. Congratulations, and I hope this increases sales for you!
Get in touch if you need anything else, our team can be reached at ping@shopify.com
Best regards,
Veronica N.
Senior Support Specialist - Ping
Sehr gut, ich kann nur jedem empfehlen.
Pas mal ! j'utilise cette application avec une boutique Facebook en ligne ainsi que pour mon propre site, les client commence a affluer . Merci
SHOPIFY INBOX IS GREAT APP TO CHAT WITH CUSTOMERS. ALL MY CUSTOMERS ARE ABLE TO TALK TO ME LIVE AND MORE SALES IS GOOD.