Reviews (6,140)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.

October 5, 2022

i like how it links the customers orders to their messages so i know how to respond. I can get messages easily emailed to me when I'm not online.

UK passport appointment alerts
United Kingdom
3 months using the app
June 23, 2022

Good !Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good !

HIGBEDDING
United States
3 months using the app
May 2, 2024

Semplice e comodo

COMME DES FUCKDOWN
Italy
4 days using the app
October 9, 2022

Good and easy to use. Fit my team's workflow nicely. Straightforward interface and official apps are always nice as they integrates seamlessly

水汪汪
Hong Kong SAR
3 months using the app
November 4, 2023

Great and free app. Thank you Shopify

Rebuild Love
United Kingdom
3 months using the app
March 12, 2024

Good

Total Treasure Finds
India
3 months using the app
February 15, 2024

super, easy to use. helps land sales when customers have immediate questions while on the site. Because, let's be honest, customers nearly never read your FAQs, they take the path of least resistance. This is a nice way to timely respond.

Spoiler Golf
United States
3 months using the app
January 15, 2024

Simply the best in its category

X-ESS
Kazakhstan
3 months using the app
August 26, 2022

A very useful app, aside from being free. It's very convenient to use from a PC and Phone. Hopefully, this will stay free as it helps me interact with my customers easily. Good job to the developers and Shopify.

wesimplyhost.com
Philippines
3 months using the app
November 15, 2023

Easy to use

Homie Mart
Pakistan
3 months using the app