Reviews (5,701)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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strongly recommend to everyone
muy buenas la app, realmente me ayuda mucho, y hace que no se pierdan algunas ventas, y me permite tener todo un poco mas organizado
No complaints. Are there apps that might do more tricks? Probably. But this thing just works on the basics, it integrates everything I need, and I really only have positive things to say. Something to be said about having something basic, good looking, and super reliable.
Facile à utiliser. Permet un contact direct avec le visiteur et d'orienter le client vers le produit le plus adéquat. Cela limite également les retours de produits et des notes négatives.
Awesome app that is simple to use. Great integration with Shopify. Perfect for anyone who is just starting out on Shopify. Highly recommended.
buen funcionamiento y rápida aun no conecto face y inta pero ya lo haré
Great app for special use!
great app, looks like people want use the online chat more and take a good experience with the customer
It's easy to use, but as an instant chat tool, there is one place that your team needs to optimize, that is, when the seller has something to communicate with customers, the seller can't find the instant chat portal on the order page of shopify, so this suggestion is optimized to make the chat tool better meet the needs of seamless communication between merchants and customers. Thank you.
Hello - Thanks so much for taking the time to write this review. That is a great idea, and I will be sure to pass this onto the dev team. -Ivy, Shopify Support
Ive used this app to communicate with Fiverr people so far because the 1st Fiverr contact was a fraud. Someone else from Fiverr saw it and gave me a heads up. In that regard, I find it the encumbrance of Shopify to pressure their outsources to behave in a professional manner to avoid SHOPIFY customers being scammed.