Shopify Inbox , 4,390 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.

March 21, 2024

Axbagstore
China
About 4 hours using the app
December 28, 2023

iCraft
United Kingdom
6 months using the app
December 26, 2023

ShowMeWhatUWorkingWithFishing&Hunting L.L.C.
United States
8 months using the app
May 11, 2024

Casavante House Of Jewelry
United States
About 2 months using the app
January 30, 2024

USFit Emporium
United States
3 days using the app
January 10, 2024

Lone Star Proper
United States
About 1 year using the app
December 19, 2023

kapro Pharmaceuticals
India
Over 1 year using the app
January 30, 2024

Urbane Active
United States
3 days using the app
December 30, 2023

NeNe & Bop
Australia
About 4 years using the app
December 17, 2023

RC Toy Sellers
Australia
About 2 years using the app