Shopify Inbox , 4,386 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.

December 19, 2023

Creative Works Crafts
United States
8 months using the app
December 12, 2023

808TRUCK
United States
Almost 2 years using the app
December 14, 2023

Niche Fragrance Lovers
Australia
Over 1 year using the app
December 6, 2023

Julianna Glass
Canada
Over 4 years using the app
December 12, 2023

CubeCo
South Africa
Over 1 year using the app
December 6, 2023

The Make Spot
United Kingdom
About 4 years using the app
December 27, 2023

ECOMBLITZ.Store
United States
2 months using the app
January 2, 2024

Cresea Products
China
27 days using the app
December 11, 2023

Purple Candy
United States
Almost 2 years using the app
December 18, 2023

Señaliza SpA
Chile
8 months using the app