Reviews (5,760)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
Refine
-
By rating
Very user-friendly and the desktop notifications are very useful especially if you aren't on your shop the whole day.
fast
It can't support guide visitors to leave emails, not phone numbers in North American. We can't adjust the setting.
Works well. Great service from shopify. Guaranteed to boost conversions on your store and gain customer trust.
Does the job, better than many out there and free. What more could you ask for.
Ich finde das Tool bis auf ein paar Kleinigkeiten sehr gut! Allerdings antworten viele nach erfolgter Anfrage und Beantwortung nicht mehr. Woran das liegt ist mir bisher schleierhaft. Auch werden Gästeanfragen nur mit Kürzeln, die keine Rückschlüsse auf Personen zulassen angezeigt.
I use this app to communicate with my customers and so far this is the best app I have used for this purpose.
I'm delighted to hear that you've found Shopify Inbox to be an efficient way of staying in touch with your customers, which is a great way to facilitate sales and earn repeat purchases from your clients! Thank you for taking the time to write your review and I hope the app continues to be of use to you and your business. -Victor, Shopify Support
Läuft super und ist eine echte Erleichterung. Kann ich nur empfehlen. Unbedingt die Konfiguration vornehmen, macht es dann noch einfacher
Toimii hyvin! Ainoa ehdotukseni olisi lisätä ponnahdusilmoitus asiakkaille, kun asiakaspalvelu on paikalla. Tällöin asiakas tulisi matalalla kynnyksellä laittamaan viestiä. Muuten käyttöliittymä on selkeä eikä muita ongelmia ole ilmennyt.
https://politiikkakauppa.fi
It's great but I need to be able to delete a sent message.
Or alter it. Then it will be 5 stars.
Cheers
Thank you for your review! -Emily, Shop Support