Reviews (5,734)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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its everything good just there is a need of little improvement of mobile app notifications and the first owner respond to the costumer may delay or not appear until you reload the page anything else is amazing
very easy to communicate with customers
it's good but it does feel a little bit clunky at times as I have to sign in again to respond. also, I don't think customers can attach listings/images to things they're asking about (but that might be the regular shopify inbox - sorry, cannot recall)
não aparece no tema craft. um tema nativo da shopify. ja desinstalei e voltei a instalar e continua a nao aparecer.
Easy and lets me get my job done with quick communication from phone or store admin areas.
Kullanımı gayet rahat ve başarılı bir uygulama
app perfetta e curata nel dettaglio
Shopify Inbox has been central to my business since I began building my website. Giving my customers access to let me meet their needs is essential to getting them what they need when they need it. Thanks.
"I have to say that the support I received from Shopify was exceptional. It can be really challenging to manage everything on my own, but their assistance was incredibly valuable. They helped me understand the functionality of Shopify's Inbox Chat app, which is a free alternative to one of my paid apps that serves the same purpose. In essence, I received free support for a new app and was able to save money by discontinuing an old app. Overall, it was a great experience."
CLAIRE