Reviews (5,692)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

July 8, 2024

Macht was es soll! Vielen Dank

Halsband-Zubehoer.de
Germany
3 months using the app
November 5, 2024

ดีมากค่ะ

Jubilee Diamond
Thailand
6 days using the app
February 22, 2024

Incredibly easy to use! Super user friendly interfacing that has allowed not only us as the seller, a better experience, but our customers as well. Makes transactions a breeze!

Bargain Boater
United States
Over 1 year using the app
August 17, 2024

Seria excelente poder agregar redes sociales para responder a nuestros seguidores con los mismos datos de nuestra tienda

Librería y Papelería Futuro
Colombia
2 days using the app
June 27, 2024

Super

Maillots du chef
France
3 months using the app
November 6, 2024

MUY SENCILLO Y RAPIDO

B&G COMPLEMENTOS
Spain
5 days using the app
July 23, 2024

esta genial

ENTRUFADOS
Spain
Over 1 year using the app
June 15, 2024

Great for quick communication on the go. Increased service

mugnificentgifts.com
United Kingdom
29 days using the app
May 22, 2024

I like the Phone app as it makes it so customers can actually be communicating efficiently with support.

Blue Moon Delta
United States
About 1 month using the app
Edited October 27, 2024

Its extremely convenient being attached to all of the order history. I also enjoy getting the phone notificatications - it allows me to be extremely attentive.

AKAnundrum
United States
Over 3 years using the app