Shopify Inbox , 4,173 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.

January 2, 2024

sehr gutes Tool!

Schiedsrichter DE
Germany
11 months using the app
Edited January 12, 2024

It's good but not very customizable. You can't move it to where you want it on the screen and I can't find where to change the instant answers.

Gentle Moose
Canada
About 1 year using the app
March 20, 2024

quicky and good

Thebagfiesta
United Kingdom
About 1 month using the app
December 8, 2023

Allows me to immediately see my Shopify messages and respond in real time.

Life Sciences Trading
United States
3 months using the app
December 30, 2023

Seems to be great so far!

Drone Tattoo
United States
About 2 months using the app
January 17, 2024

Excellent, I recommend

Handmade Crafts
Canada
About 1 month using the app
December 20, 2023

Atendeu perfeitamente ao que precisávamos, a exemplo de delegar assuntos para setores e etc..

The Chemist Look Brasil
Brazil
About 1 month using the app
October 27, 2023

I love this app. I've had many real time and other conversations with customers that have led to sales because of Shopify Inbox letting me know right away that a customer wants to communicate.

Mr. Joe’s Really Big Toys & Collectibles
United States
Almost 2 years using the app
January 24, 2024

It's functioning as its supposed to. Very helpful

Mama Elise's Boutique of women's clothing
United States
3 months using the app
February 22, 2024

Good

FITMENPLUS.COM
Bangladesh
About 2 months using the app