Reviews (5,691)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

June 26, 2024

Great!

Paris Fragrances
United States
Over 1 year using the app
September 7, 2024

スマホ画面で見た時に、アイコンが大き過ぎて主張が強すぎる。アイコンによってすぐにチャットを意識するのは、望んでいる事ではないが、お客様には気軽に質問して頂けて、購入の検討をするのに繋がっていると思う。

革の万年筆ケース/ペンケース専門店
Japan
10 months using the app
January 23, 2024

The real time chat feature allows me to connect with any customers who may be unsure about committing to a purchase. This app has resulted in a much higher conversion rate for these types of customers than previously achieved.

Barney and Moon
Australia
Almost 2 years using the app
July 23, 2024

很好用的啊,一直都是用的这个

VASCHY
China
About 1 year using the app
August 16, 2024

ok

MiniSplits4Less
United States
Over 2 years using the app
April 4, 2024

This app makes it easier to stay in touch with the customer and possibly even engage them. It is a great tool that can convert curious visitors into customers. It is good that you also receive e-mails that there are unanswered messages, so that you do not miss responding to customers

Picatshirt
Sweden
3 months using the app
Edited August 19, 2024

这款App非常方便,唯一的不足就是中国大陆的用户需要翻墙才可以正常打开使用

Girlslucky
China
6 months using the app
June 11, 2024

So Far so Good.

Echo Hubb
Australia
4 months using the app
April 24, 2024

It is nice and can get better and more reliable.

Luxurious Rugs
Australia
Almost 2 years using the app
March 5, 2024

Great tool for customers to get answers quickly. Quick answers are a great addition and we've noticed how much customers appreciate an instant response. Easy to use and the mobile app works great. Would like to see it tag customer orders in Shopify.

Early Rider®
United Kingdom
About 2 years using the app