Reviews (5,691)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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great tool for converting through chats. an easy and quick way to communicate always puts customers at ease. this is helpful.
es buena pero ya debe ser chatbot
Excellent app. Stopped using paid apps as this was so easy to use and had all the features we required and is free. Recommend you try it for your business too. MLx
Lett å holde umiddelbar kontakt med kundene
An easy way to stay in rapid communications with customers
Great way for clients to have one good experience while making suggestions to improve service.
It's very good
This is easy to set up and easy to use. Customers seem more likely to ask questions since we've been using the Shopify Inbox app. This means we can engage with them about their questions or concerns and they're more likely to purchase.
Such a great app making conversation easy
nOTIFICATIONS COME THROUGH WHEN THERE IS A MESSAGE FROM A CUSTOMER ON YOUR SITE. YOU CAN IMMEDIATELY REPLY TO THE CHAT.