The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
This app is so freaking frustrating. Importing products is broken, if you need to change categories of some products the setup process starts again, it often crashes and the whole process starts again. Fix this shit
Up until recently, I have been a long-term customer. The price point was great considering it's limitations. Ebay put forth its fall update and inkfrog did not prepare for it properly causing an error for me that would have made more work than the original listings themselves. After opening a support ticket I was basically put on my own to fix one by one all the errors they were responsible for. I believe if I am paying a company for a solution that is their job, not to create more problems for their customers. So I have moved on to another solution in the same price point that is much more robust with a staff that creates solutions rather than push back
Hurricane In Mink
So far I am beyond frustrated with this app! Items are being ended that I do not end. Prices not adjusting to sync with my Shopify prices. New items not showing up to be listed on eBay. This is becoming a huge waste of my time! Yeah - they get back to you quickly but NOTHING has been fixed! I've been dealing with this now for 3 days. Oh yeah, have I mentioned that I am also suppose to be on VACATION!
Fan Gear Nation
I have never left a negative review. This is my first:
By far the worst experience I have ever had with software. Thousands of false orders were created. Support took weeks to correct, then two weeks later, hundreds more.
Plus their syncing between Shopify and eBay repeatedly broke down. I had to continuously run a backup spread sheet just to track orders which took triple the time.
Their software left our Shopify analytics in shambles. I don't know if we will EVER be able to get it accurate.
I would NEVER recommend this software to anyone.
Ridiculous to setup if you have thousands of SKUs.
Black Canyon Body
Product updates, order, tracking - none of it updated reliably. Three weeks wasted, starting over with something new and hopefully better.
Does not work! I would not recommend this app, as there are too many bugs and problems with it.
The developer does not seem to have basic knowledge of ecommerce. Inkfrog does not match items by SKU. Idiotic! I would have to go through hundreds if items and link them to items on other channels manually because of this.
1000 Jewels Llc
Yet another miss by these people (thought we'd give them one more try). The theory is good, however reality is different.
Sync issues, errors, missing deadlines for eBay updates and policy changes, etc., etc. As someone else so aptly noted, NO SUPPORT.
Horrible app. Unless you're gonna pay for the full amount its worthless. You sign up for a free 10 listing but ebay allows only 5 listing for the free account. On top of that there are additional fees with ebay for listing, selling, etc... all of your already low margins of dropshipping becomes a profitless business and becomes a money hole instead