Klaviyo: Email Marketing & SMS , 1,674 reviews

Overall rating
Counts per rating level
  • 73% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
March 22, 2023

Klaviyo is hands down the best email service for Shopify - the real-time segments that can be built using all sorts of data points are gold for building out automations.

Empire Skate NZ
New Zealand
Time spent using app: Over 7 years
March 22, 2023

Definitely the "gold standard" in e-mail marketing. Klaviyo's automation is top-tier -- it's quite intensive and a little intimidating at first, but the growth team's superb webinars and extensive help resources make it easy to master. Highly recommend Klaviyo!

Moods of Ireland
United States
Time spent using app: Over 3 years
March 14, 2023

Works brilliantly with Shopify, is designed FOR e-commerce, is very intuitive and the support is amazing and fast (I'm saying that has a very non technical person who has to do all of this stuff on my own for our brand)

Irregular Sleep Pattern
United Kingdom
Time spent using app: Over 2 years
March 14, 2023

A truly amazing product that works really well and has a lot of features! They also have great people to work with!

Gussys Gut
United States
Time spent using app: Over 1 year
February 23, 2023

We couldn't be happier with using Klavio. Great resources, help and has make a huge improvement to our email success.

Shepherd's Fashions
Time spent using app: About 2 years
February 14, 2023

A mio parere il migliore tool di e-mail marketing e non solo per un e-commerce. Estremamente soddisfatto

IOZE Milano
Time spent using app: 4 months
February 1, 2023

Switching to Klaviyo from our previous well-promoted but under performing ESP has transformed our email marketing success. Klaviyo provides vastly superior data on every customer, every automation and every campaign, helping us make better decisions and drive greater ROI each month. The support guides are really comprehensive, their team are always quick to provide guidance and the platform is constantly improving. Keep up the sterling work Klaviyo.

United Kingdom
Time spent using app: About 3 years
Klaviyo replied February 1, 2023

We're so thrilled you're seeing incredible value from Klaviyo! Can you send a note over to feedback@klaviyo.com? We'd love to connect directly and learn more about your success!

January 17, 2023

Even the free plan offers a lot of opportunities for stores which are just starting. There is room for improvement in terms of speed and usability, but all in all a great programm for email marketing and basic crm.
Flo - kluuf.com

Time spent using app: 11 months
January 10, 2023

I love how easy it is to write powerful emails through Klaviyo that include the products from my store with the click of a button. The integration feels seamless and intuitive.

United States
Time spent using app: Over 3 years
January 10, 2023

Great integration with Shopify. User-friendly email/flows builder. Fair pricing. There is always room for improvement on the analytical side: like better integration with Facebook, and Google Ads, so we can see how the customers were acquired, but even without it, Klaviyo is good enough.

Clinical Research Dental
Time spent using app: 3 months