Reviews (238)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining the returns and exchanges process, enhancing customer satisfaction and operational efficiency. It features options like "Shop Now" to boost purchases during returns, printerless returns, and instant exchanges. The app integrates well with systems like Warehouse Management Systems and Shopify, offers detailed analytics, and provides customizable options. Merchants also praise the responsive and effective customer support team.
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Loop is the perfect returns, exchange and credit platform! We have been using for 3+ years now and it has immensely improved our customers returns experience and journey! So user friendly for both customer and the team in the backend. The loop team is incredibly helpful and great to work with!
Love to hear that Loop has made such a positive impact on both your customers' returns experience and your team's workflow 🤩
Thanks for being such a fantastic partner over ...
Loop has earned its place as the industry leader for returns/exchanges/warranties. We've been using Loop for several years and it's always the app we have to worry the least about. It works as it should, the backend is user-friendly, the frontend is customer-friendly, and every time I've had a question their support team is prompt, friendly, and incredibly helpful.
Thank you for the amazing review! 💙🙌
We're so glad to hear Loop has been a reliable solution for your business over the years. It’s our goal to make returns and exchanges ...
Loop returns support is best in class. I often get Rece as my support agent and he has solutions that work quickly almost every time.
Thank you for sharing your experience!
We're thrilled to hear Rece has provided you with top-notch, efficient support. We'll be sure to share your kind words with him 🤩 🙌
very helpful customer service team to help you through any issues that arise. I am very satisfied with this app
We’re so glad you had a great experience with our support team 🤩💙 Thanks for your review and for trusting Loop!
Excellent customer service! Rece responded that day and sorted out a rather complex situation for me. I couln't be more pleased.
Thank you for the fantastic review! We're so glad Rece could help resolve the situation quickly and effectively 💙⭐️
Loop support is always informative and quick to help solve any issues we have .
We’ve been using Loop Returns for over a year now, and we couldn’t be happier with the experience. The platform is incredibly user-friendly, making it seamless for our customers to process returns. The Loop team is always ready to assist, accommodating all our requests with exceptional responsiveness and support. Overall, Loop has significantly improved our return process, enhancing customer ...
We’re thrilled to hear Loop has made such a positive impact on your returns process and customer satisfaction! 🤩💙
It’s been a pleasure partnering with you over the past year— ...
Very quick response team, excellent service and customer support help! Highly recommend.
Quick, excellent service is what we aim for! Thanks for your support and for recommending Loop 🤩🙌
We have received fast and efficient help every time we have reached out!
Thank you for your review! We're so glad to hear you've had fast and efficient support every time. Your satisfaction is our priority ⭐️🙌
The Loop team is always available and ready to help whenever you need assistance. Emma was incredibly patient and guided me through setting up some workflows that were quite tricky to configure.
Overall, it was a great experience!
Thank you for the great feedback 🤩
We're so glad to hear Emma was able to help guide you through the setup!