Reviews (390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly praise this app for its responsive customer support and user-friendly interface, which facilitates quick issue resolution and easy navigation. They appreciate its seamless integration with Shopify, customization options, and workflow automation that boost operational efficiency. The quick setup and onboarding process is also noted for enabling a smooth transition and immediate operational benefits, making it a valuable tool for managing returns and exchanges.
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Love the speedy customer service, I've partnered with Rece and learn something new each time we have an exchange!
Ninthuga was great - really patient and listened to my issues and sent me a great explainer video. Really couldn't have asked for more. Thank you! Kate
Emma was incredibly supportive and attentive! Responded in a timely manner and directed my questions to the right person whom could clarify step by step what I needed to do in order to get the data I needed.
Rece was huge help! He helped guide me through the advance exchanges and made it super simple for me to figure out! Thank you x10000!
Awesome app that saves our CSR team time-and the customer service is fantastic.
Support was prompt and very clearly explained. Was able to provide the information that was not clear from bot responses
Loop Returns & Exchanges has been a great solution for Body Glove. We've been able to optimize returns management & flow in a complicated drop ship model.
This is awesome feedback, thanks so much for sharing! We’re thrilled Loop has helped streamline and optimize your returns. Excited to keep supporting Body Glove as you grow 🙌
Great Support. Ninthuga and Kat have helped us make adjustments and answer our questions on many occasions and they are quick to respond.
The set up for Loop was extremely quick and smooth, and the Loop support team are always quick to help solve any issues and respond to all queries
great experience with our team at loop! special shout out ash, emma, and hannah for providing us with quick service and always finding ways to ensure our requests are answered efficiently.