Reviews (238)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining the returns and exchanges process, enhancing customer satisfaction and operational efficiency. It features options like "Shop Now" to boost purchases during returns, printerless returns, and instant exchanges. The app integrates well with systems like Warehouse Management Systems and Shopify, offers detailed analytics, and provides customizable options. Merchants also praise the responsive and effective customer support team.
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Was super helpful and fixed my issue quickly!
Thanks for sharing your experience 💙
Thrilled to hear we could help resolve your issue quickly. We’re always here if you need anything!
Loop is a great returns solution and they have an awesome Customer Service. Whenever we have issues with the app, their team is one email away and is super fast with the resolution. No downtime on our end which is super awesome.
Thank you for sharing your experience! 🙌💙
We’re thrilled that our team has been able to provide fast, effective solutions whenever you've had any issues. Our goal is to keep ...
We’ve been thrilled with our partnership with Loop Return! Their return portal has seamlessly integrated with our CX platform and Shopify store, making the entire returns process a breeze. This automation has been a game-changer for us, reducing our customer support demand and freeing up our CS agents to focus on other customer inquiries.
Loop Return’s team goes above and beyond with their ...
Wow, we're so glad to hear that our partnership has been such a game-changer for you! 🎉
Seamless integrations and stellar support are what we strive for, and we're thrilled ...
I've had a great experience when reaching out for help from Loop. Someone gets back to you in less than 24 hours and is always will to give details instead of sending you a link to a help center article that you may have already read. Gabbi has been super helpful!
Thank you so much for your kind words! 💙
We’re thrilled to hear that your experience with Loop has been positive and that Gabbi has been supportive. Our team strives to ...
LOOP has made returns/exchanges seamless and reduced the stress!
Customer service was also very quick to resolve any questions.
Got all the help I needed.
Happy to hear we could assist you! Thanks for the review 💙⭐️
Really great support team who have helped us navigate onboarding in a smooth, timely manner. Thank you!
Thanks for the great feedback 💙🤩
We're happy to hear our support team made your onboarding smooth and timely.
Everyone at the Support team at LOOP is super helpful. All my questions are answered within a great timeframe!
Thanks for the great feedback! We’re happy to hear our team has been responsive and helpful - we’re always here for you 💙🤝
Quick support and good functionality for returns, exchanges, incentive credit.
Shopify/Loop needs a way to have their reconciliations match as it would be ideal for Shopify to be source of truth for net sales. Seems like a Shopify limitation.
Exceptional customer service experience with Jackie O and Reese P.
Thanks for the always prompt and insightful assistance.
Thank you for your kind words 💙 🤩
We're thrilled Jackie O and Reese P provided such exceptional service.