Loox ‑ Product Reviews App , 18,610 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, affordability, and range of features including automated customer review collection and customizable widgets. It's praised for its seamless Shopify integration, exceptional customer support, and valuable analytics. The app allows for photo and video reviews, providing powerful social proof and boosting sales and conversion rates. It's also known for its fast performance and giving merchants control over their site's content.
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it's the best review app with many features we are using it for year I just noticed that we never review their great app..
Just wanted to suggest 1 more feature
( when a customer press 5 star review and complete the form suggest to him with a direct link to make google map review to get an extra reward )
Easy-to-use app with a low-price point to gather and show reviews & Customer Generated Content, as well as incentivize customers to do them. Is it the best? I don't know, but it sure does a whole lot without asking for 300€ a month like most other review apps. If you're a small business, this is the review app for you.
Also works well with subscription products, unlike most review apps that we've tried.
When we have to contact customer support, it's usually fast and the problem is solved. Just now I had a small issue when trying to download a video that a customer made, and Aya sorted it out fast and even provided a Google drive link with the download.
Thank God for this Loox App. This is by far the best App in the market especially on Shopify platform. They have GREAT CUSTOMER SERVICE and SUCCESS IS ONE OF THIER BEST STAFF TO EVER WALK WITH!! I had an issue with a bug on my theme because my reviews was showing wrongly which I discovered it was from the useless app I previously installed called AIR PRODUCT REVIEW APP that messed things up for me, even after I uninstalled the useless app it still left bugs on my them. I thank God for SUCCESS one of the staff of Loox that helped me fixed this issues.
They make it easy to set up a robust review system. Lots of flexibility. Love that they allow video review capture. Always fast to respond to support requests. I had a question that support rep Jemuel addressed quickly which allowed me to generate review links for specific products.
Aya is normally on shift when I send through support requests. I normally receive long-winded responses that touch on ethics and the like, which I couldn't care less about ! Yesterday Aya opted for a change. She briskly assisted with adding a feature to my product pages and wrapped things up without a lecture. How Refreshing...
Really like the app. It's easy to set up. And also easy to add reviews from Aliexpress with photo's of the same product. I wanted some more adjustment so it matches more my webshop. I contact the team and they helped me the same day! Really friendly. Now everything looks good and works well. Thank you so much!
I would really recommend.
I have used this app for years now and it is by far the best review app to exist (out of the many I tried). There are so many different things you can do in one app, and it is so easy to use. The support team is also very fast when getting back to you. I received a response for an issue almost instantly and Chester solved my issue faster than I would've expected. Love it!
We had some code that needed to be fixed, Lilach from Loox was super fast to understand and solve the issue in both of our stores - 10/10
Scammers, they tricked my company to switch to their "Scale" plan with the promise for more features for the same price. In the end, i paid double what i paid before for THE SAME features even less. Stopped using their app, removing it from all my 3 stores. Now, you scammed me with small amount but lost 3 stores that use to pay you for years. My advise, go to Judge me - same features, but better price and support.
Hey,
Arielle from the Loox team here.
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
All of the plan's details are clearly present when accepting the plan.
I’ve personally reached out to you, and I'm happy to continue the conversation with you privately.
In any case, our support team is available 24/7 and always happy to help!
Shany was a huge help -- quickly spun up some custom functionality for our store. It was fast, exactly what we needed, and they had great communication during it!