Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,827)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

January 19, 2025

really enjoy the features of this app from integration, communication from its staff to complete customization and branding i love it

Gold Rat Highbankers Australian Made Gold prospecting Equipment
Australia
About 2 months using the app
December 23, 2024

I’m extremely impressed with the customer support from Loox. Molly provided a quick and efficient response to my request to upload videos to my review. The process was smooth, and her professionalism made the experience even better. Highly recommend their service and support!

Passion Ice Baths
Netherlands
21 days using the app
December 30, 2024

I've been using Loox for several years and I'm very happy with the app and the improvements.

UNELEFANTE
Mexico
About 2 years using the app
January 1, 2025

Loox is an excellent and complete app! It's user-friendly, highly intuitive, and provides a seamless experience for collecting and displaying product reviews. The integration process with Shopify is smooth, and the customization options are perfect for tailoring it to your brand. It has been a valuable tool for building trust and increasing conversions on my store. Highly recommended to any ...

Articool
United Kingdom
11 days using the app
February 22, 2025

Love this app, recommend to others. Great to research products and great for consistency of product reviews

Cheeky Fantail Finds
New Zealand
2 months using the app
November 20, 2024

Amazing service , customer support from Jodel, and many other who have helped me have always been super fast at responding and getting any issue i have resolved or at the very minimum pointing me in the precise direct as to where and how i can get my issue resolved, can't credit enough!!!!

HandleHero™
United Kingdom
3 months using the app
February 5, 2025

Automatically change the plan to the one with higher price without our authorization

NOBLEMOOD
China
About 2 years using the app
Loox replied February 6, 2025

Hey, I’m sorry for any confusion here, and I’d be happy to help clear things up. You have full control over your Loox plan and can switch it anytime in your Loox admin. Since ...

November 24, 2024

As the owner of a beauty and fashion e-commerce business, I understand how important trust and social proof are to online shopping experiences. After exploring various review apps, I decided on Loox because it offers the perfect blend of visual storytelling and customer engagement.

Collumn
United Kingdom
3 months using the app
February 19, 2025

Customer support is great, Mary was quick and fixed our issue

jenessawaitshop
United States
9 months using the app
February 25, 2025

Loox app is quite good and easy to use. Due to the country where my store is located, I experienced an issue with playing videos in video reviews. However, Sara from the technical support team quickly resolved the problem. It’s a successful app with excellent customer support—I’m very satisfied and will continue to be a subscriber.

Ancient Greens
Türkiye
4 days using the app