Loox ‑ Product Reviews App , 18,277 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.
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Laurence has been so incredibly helpful with answering every question I've had regarding Loox! He has replied to every email so quickly with really helpful advice regarding all my questions with suggestions on best practice. :) Thanks Laurence!
This source of revenue is highly underrated. The Loox team did a fantastic job developing game-changing features. I highly recommend it.
It is exactly what i needed for my new online store. it has helped with credibility
Ken was extremely helpful and patient. He resolved all of my issues and gave some great advice. I feel really happy with the service and my reviews on the website looks great - Thank you!
I have purchased a plan for 39.99 USD just to check the app, but suddenly they have charged 222 USD on my card, i was totally clueless why they have charges my 222 USD. they have the reason that as the installed limit was 300 orderes you have received 1237 orders this month so they have multiply their amount to 160$ and other 39.99 USd charged for basic app...OMG total shit show....i wish i can send -1 star to them...i will definitely pass this issue in our Shopify community so they will also keep away from loox app.
I want my amount back, i have send them email too as they dont have any live support.
Hey there, Sara from the Loox team here.
While we understand how stressful it can be to receive an unexpected charge, our pricing plans are fully transparent and are outlined in several places throughout the subscription process.
I've reached out to you privately via email and look forward to continuing this conversation there :)
Really intuitive and easy to use/change details. Would highly recommend. We are not getting more reviews on our store and more positive feedback
Now have 3 Shopify stores using Loox. This app is amazing in terms of features and the customer service and tech support is next level. Special shout out to Ken who assisted with integrating the reviews into out latest store. Thanks guys.
Liz was very helpful in grouping our reviews
Shany, the Customer Support Engineer, provided us with exceptional support!
Thank you for the fantastic service!
Chris
It's the best review app we've used...and we've tried a lot! Well worth the low monthly fee. Good looking with plenty of features to make your website looking great. Tech support is fast an helpful as well.