Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,827)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.
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Outrageous extra charges by number of orders without providing any value and awful customer service. I ended up paying 500 USD/month unexpectedly for a review widget. You can get the same functionality for 15/USD month.
Hey, I’m sorry to hear about your experience with our support team. I see that we responded to your latest inquiry but are still waiting to hear back from you. Regarding your subscription, Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month, and we do our best to keep our pricing as transparent as possible with all details available on our website, Shopify listing and within the app. Our goal is to provide high value with tools that help you attract new customers, increase conversions, and encourage repeat purchases.
I’ve reached out via email to go over your plan options with you and answer any questions. Please feel free to reply whenever it’s convenient—we’re here to help!
Best,
Sara
The app works great and Aya has been a great support! I love that I can get Loox working and looking as best fit for my brand and site.
Best and most seamless review app!
The support is great. Liz helped me solve a problem I've had for a couple of days, within minutes.
Loox product review gives the best social proofs any serious merchant or dropshipper would want to have on their stores and website. I absolutely recommend it
Good app. Absolutely to recommend. Works smoothly integrated in your online shop.
Great App. Really works. Customers will give you reviews with little work on your end.
I am extremely satisfied with the service I received from the Loox team, especially from Arielle, the Technical Support Engineer. The support was quick, professional, and very effective. Arielle ensured that my request was handled with care and provided the perfect solution for displaying reviews on my collection page.
I truly appreciate the personalized assistance and the commitment to helping businesses like mine thrive. The experience has been nothing short of excellent, and I highly recommend Loox to anyone looking to enhance their store's customer feedback system.
Cheers,
Aqib Khushk
I’ve found it to be very user friendly.
Amazing customer service, was great when I needed it but no longer am running my store.