Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,845)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

February 19, 2025

Customer support is great, Mary was quick and fixed our issue

jenessawaitshop
United States
9 months using the app
November 20, 2024

Amazing service , customer support from Jodel, and many other who have helped me have always been super fast at responding and getting any issue i have resolved or at the very minimum pointing me in the precise direct as to where and how i can get my issue resolved, can't credit enough!!!!

HandleHero™
United Kingdom
3 months using the app
February 25, 2025

Loox app is quite good and easy to use. Due to the country where my store is located, I experienced an issue with playing videos in video reviews. However, Sara from the technical support team quickly resolved the problem. It’s a successful app with excellent customer support—I’m very satisfied and will continue to be a subscriber.

Ancient Greens
Türkiye
4 days using the app
November 24, 2024

As the owner of a beauty and fashion e-commerce business, I understand how important trust and social proof are to online shopping experiences. After exploring various review apps, I decided on Loox because it offers the perfect blend of visual storytelling and customer engagement.

Collumn
United Kingdom
3 months using the app
January 8, 2025

Outrageous extra charges by number of orders without providing any value and awful customer service. I ended up paying 500 USD/month unexpectedly for a review widget. You can get the same functionality for 15/USD month.

Sakura Outfitters
Portugal
10 months using the app
Loox replied January 11, 2025

Hey, I’m sorry to hear about your experience with our support team. I see that we responded to your latest inquiry but are still waiting to hear back from you. Regarding your ...

February 3, 2025

The support is great. Liz helped me solve a problem I've had for a couple of days, within minutes.

AIRVOLUTION.
Netherlands
3 months using the app
January 29, 2025

Best and most seamless review app!

Veil Street
United States
Over 1 year using the app
February 11, 2025

I’ve found it to be very user friendly.

Daily Shade
United States
9 months using the app
February 23, 2025

Laurence was awesome! Great customer service that was much appreciated. Fast and easy to understand. Well done, Loox!

C A Phipps Shop
New Zealand
22 days using the app
November 30, 2024

Loox product review gives the best social proofs any serious merchant or dropshipper would want to have on their stores and website. I absolutely recommend it

Optimistic Grace Services
United Kingdom
2 months using the app