Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and efficient performance. It's praised for its ability to showcase customer reviews, enhancing social proof and trust. Features like automated review requests and customizable displays are noted for boosting engagement and conversions. Support is described as prompt and helpful. Some merchants report increased orders and trust, but suggest more customization options and limiting review emails to avoid overcharges.

November 27, 2023

very satisfied

United States
November 27, 2023

I asked Rain some general operational questions, and he replied immediately and helped me solve the problem. He did a great job! Their service is good!

July 27, 2021

Ideal for a newbie like me, this has helped me get my shop off the ground. I appreciate the simplicity.

Jewellery Base
5 months using the app
October 1, 2019

App is great. We are using it on https://greenwhey.fr if you want to see how we use it live. It's fully automated, clients receive an email when they receive their order. We have collected many review so far, most of them are now with photos thanks to the photo reminder (also automated) wich is great for social proof. We also use the widget on homepage + the carrousel and it's quite a powerfull tool. Thanks!

5 months using the app
January 28, 2020

Great app, very easy to use and get to know! Very recommended tool and app to use. Reviews definitely help with social proof.

United States
5 months using the app
February 2, 2022

I enjoy using Loox! It's pretty user friendly and when I had a minor issue, Chester was quick in responding and helping me resolve the issue. I also like how Loox is able to evolve and stay current, allowing merchants such as myself to provide a trustworthy source of reviews for customers to review. Thanks Loox!

Aver Glass, LLC.
United States
5 months using the app
July 20, 2020

Loox is a very good application ? I really love it. Very simple to use and looks good. I recommanded

5 months using the app
June 10, 2020

nice app to get reviews
easy to setup
simple to understand

5 months using the app
November 2, 2019

Quick and Easy. What it does it helps to make the product more appealing to the customers which boost sales

Destination Needs
5 months using the app
August 13, 2020

Makes my website 100x better. Thank you so much! Customer service is great. All around awesome app for your website!

United States
5 months using the app