Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

January 21, 2021

We are in the process of onboarding and are very excited to get started! Our rep, Sophie, has been immensely helpful and resourceful.

Smockingbird
United States
6 months using the app
LoyaltyLion replied January 25, 2021

Thank you so much for your lovely review 💜 We are so happy to hear how positive your experience getting started with us has been and are looking forward to see your loyalty program's success! 💫 I will be sure to pass your comments on to Sophie!

March 26, 2021

Great loyalty app. We've migrated from Smile.io mainly due to the fact that Loyalty Lion has a dedicated landing page for rewards. The onboarding was great. They helped set up most of our structure and the migration was seamless. Our customers are loving how easy it is for them to see their points from their account.

ALPAKA
United States
6 months using the app
LoyaltyLion replied May 10, 2021

Thank you for your review! We're so happy to hear that your customers are already loving the new loyalty program setup😀

August 3, 2018

this was easy to use i definitely recommend it

Candles In Bookland
United States
6 months using the app
April 5, 2017

Awesome app and even more awesome support.

Mychopchop
Canada
6 months using the app
March 17, 2023

I am happy to write a review about the outstanding service provided by Vicky and the team. From start to finish, they were responsive, professional, and went above and beyond to ensure that I had a positive experience.

Vicky, in particular, was a pleasure to work with. She was incredibly attentive and responsive to my needs, and always went out of her way to ensure that I had everything I needed.

Overall, I highly recommend this team for their exceptional service and dedication to customer satisfaction. The team truly set the standard for what great service should be!

Wolfis
United Arab Emirates
6 months using the app
LoyaltyLion replied March 19, 2023

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Vicky receives the recognition they deserve. Thank you again, have a great day!

January 30, 2018

Great customer service. Support responds quickly and is very knowledgeable.

Choice Pet
United States
6 months using the app
March 20, 2023

From the start, Loyalty Lion has been great and so supportive with our Loyalty Program. Ellie has been supporting us from launch, and each monthly call she comes prepared with helpful analytics and answers all my questions when needed.

I'm excited to continue working with Loyalty Lion!

House of Lashes®
United States
6 months using the app
LoyaltyLion replied April 17, 2023

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our Merchants, and we’re glad that this commitment was reflected in working with Ellie. We look forward to continuing a great partnership! Have a wonderful day!

December 2, 2020

We had been searching for a rewards program that would meet our requirements. We tested out at least 4 different applications on Shopify and none of them did what we needed it to do. Loyalty Lion, on the other hand, was easy to customize and had the features we required. The support team is very responsive and we were not tied to an annual payment contract. I recommend Loyalty Lion if you want a robust rewards system.

BuDhaGirl
United States
6 months using the app
LoyaltyLion replied December 31, 2020

Thank you so much for your lovely words about LoyaltyLion, we are so happy to hear you are loving the program and the features we provide😀.

July 1, 2021

Loyalty Lion is a great App. Everything went very easy. The customer service is on point and the onboarding managers had an answer for every problem.

Hundpur.com
Germany
5 months using the app
January 4, 2018

So far so good. The best part is my customers can redeem their points and discount code will automatically populate in check out.

Butter Angels
United States
5 months using the app