Reviews (592)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup, robust features, and ability to enhance customer engagement and repeat purchases. Its flexibility for creating unique loyalty programs and integration with Shopify and Klaviyo are seen as major benefits. Merchants also praise its reliable performance and exceptional customer support. The onboarding process is well-received, and customers reportedly find point redemption easy, boosting loyalty. Some merchants have noted improved customer retention and revenue growth.

October 13, 2016

We have recently started using Loyalty Lion. Really impressed with the fast and professional help we have had from your support team!

Edesiadev
New Zealand
5 months using the app
September 30, 2021

Our onboarding process was well organized and we had a good start with the program. In case of any quesions we get quick and competent support. LoyaltyLion is easy to use and I also find the help articles very detailed and helpful.

happybrush
Germany
5 months using the app
November 7, 2016

We are very happy with Loyalty Lion, and our customers love it. It works seamlessly with our online store and our Shopify retail POS, which is really important for us. I'd give it 5 stars except for the fact that it's a costly program when your customer base is as large as ours. However, it truly has created loyal customers who like collecting points, so the cost is worth it in the end.

The Village Vaporette
Canada
Over 7 years using the app
April 17, 2019

Great experience, great tool, great people. Easy onboarding process with knowledgeable reps and easy to use interface. Will require an HTML skills to update automatic emails, but if you're engaging customers through email already you'll be fine. 5/5, would use again.

Skinny & Co. Coconut Oil
United States
5 months using the app
LoyaltyLion replied April 17, 2019

Thanks for the kind words - glad you were able to get up and running easily. Good luck with the program!

November 10, 2020

Good app to engage a community. The free plan offers points to customers after purchase, for visiting your site and for creating an account. This is enough to start building customer loyalty in the first place. Then there are many possibilities to improve the program by paying and I think the costs can be amortized very quickly depending on the strategy. Very easy to use app. Responsive and very pleasant customer service. Thank you Hannah.

Poker-access
France
5 months using the app
LoyaltyLion replied November 20, 2020

Thank you for taking the time to leave us this lovely review! We are so happy that you are making the most of LoyaltyLion 🦁 I will pass on your kind comments to Hannah and the rest of the team💜

June 14, 2018

Very happy with Loyalty Lion! Set-up and installation was super easy! The Loyalty Lion staff are very responsive and easy to work with. App is easy to manage and our customers love it.

Apex Sports
United States
5 months using the app
September 20, 2016

Great product! We've been looking for something like this as a small business.

We Are Soccer Inc
Canada
5 months using the app
August 24, 2017

Mr. Bishop was very patience and great to work with.

818 Skincare Studio
United States
5 months using the app
June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brazil
June 9, 2023

The referral program is a great way of keeping customers engaged. The team has been super helpful in getting us started and the onboarding team was such a great help throughout the entire process. Can definitely recommend!

mamiblock-Shop
Germany
5 months using the app