Reviews (624)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

November 22, 2016

Great app, works as advertised. Increased customer loyalty and reduced churn rate. Support is fantastic.

Fendrihan
Canada
Over 2 years using the app
October 25, 2023

Found Loyalty Lion very easy to integrate and use - and allows for a lot of customisation where requested. Jonny and Jason were incredibly helpful and responsive, answering many of my questions and being available for support whenever needed!

Lisa Eldridge
United States
29 days using the app
LoyaltyLion replied October 30, 2023

Thank you for your feedback, we are thrilled to hear you are delighted both with the ease of use of our program and the support you received from Jonny and Jason!

July 22, 2015

Must thank Dave.. Very helpful.. Solve my problems instantly. if you guys want to run a loyalty program..Loyalty lion is your first choice..

Voucherdelas
Malaysia
29 days using the app
August 10, 2018

Very good app. Easy to set up, works fine also with APIs. It is a bit pricy but if you promote your program actively, it will pay off over a couple of month. To switch on the email notifications is a must, otherwise people forget about their points! Customer support is fast, accurate and competent. Highly recommend!!

Thecurated Skin
Switzerland
Over 2 years using the app
October 7, 2016

This app works well and most importantly our customers really appreciate getting reward points for future purchases

Eternal Dev
United States
Over 2 years using the app
August 30, 2016

The app has been very easy to manage. The support team is very responsive. They've helped our Yoga retail store out quite a bit.

Juja Active
United States
Over 2 years using the app
November 23, 2022

Every team member has been so helpful at every step from answering questions at the very beginning to assisting with troubleshooting. The program is very easy to implement!

Baxter of California
United States
28 days using the app
LoyaltyLion replied November 30, 2022

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

February 16, 2019

Haven't used this for long. Customers seem to like the idea of the rewards. Have had one redemption and there was a hic-up or two because we didn't understand what we were doing, but we quickly got it resolved and my customer was very happy with the end savings. We're just using the basic plan for now until we see how much the customers actually use it. But for now, we are encouraged.

Baby's First Gifts
United States
Over 2 years using the app
November 29, 2017

Great app and very friendly support. I would highly recommend it.

Ottolube
United Kingdom
Over 2 years using the app
September 1, 2016

Amazing simple to use app. Ran into some problems in the beginning but customer service was really good and got the problem fixed within hours. Amazing Program!

Princess Avenue
Canada
Over 2 years using the app