Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

December 12, 2018

Loyalty Lion is great! The team was very helpful with answering any questions we had and onboarding was very smooth.

americanthreads
United States
3 months using the app
Edited August 15, 2019

Rewards are working fantastically. You'll instantly see the results when you go live with the system and our customers have nothing but praise. Easy to manage and navigate in the backend. Our specialist has been incredibly helpful throughout the onboarding process and beyond. Highly recommend you consider this app to help build a relationship with your customer base.

Ultra Football
Australia
3 months using the app
August 31, 2018

Excellent app. Does everything it says. One of the best in the market. Very good developer.

Prestigious Gifts
United Kingdom
3 months using the app
October 1, 2020

We are working with Loyaltylion for few months now and the platform is great. it ticked all our boxes. The customer-care is quick and proactive, they answered our question in a very efficient way. I would definitely recommend this app.

111SKIN UK
United Kingdom
3 months using the app
LoyaltyLion replied October 13, 2020

Thanks for your review! It is great to hear about your positive experiences with our customer success team. ⭐️

May 20, 2020

Great! little app that we have now been using for couple of years. Love the ability to reward customers for shopping with us. Tangible rewards that can be tracked for every $1 spent rather than resorting to lucky draws that do not reward customers evenly

Thanks
Sam
ilovetunics.com

I Love Tunics
Australia
Over 3 years using the app
LoyaltyLion replied June 11, 2020

Thanks for the review! It is great to hear that you're enjoying rewarding your most loyal customers. 💫

December 9, 2020

Loyalty Lion will appoint a designated representative to follow your case and always respond quickly. And the features are comprehensive. Highly recommended!

The Korner
Hong Kong SAR
2 months using the app
LoyaltyLion replied December 14, 2020

Thank you for your lovely feedback and support! We're looking forward to seeing your loyalty program grow 😊

April 21, 2019

Exciting app, i will step by step to buy a lot of items. Thank so much for a free app, i will introduce my friends

KNBeau
Vietnam
2 months using the app
June 11, 2018

Very expensive and all the better features are more. That being said it is worth the money. It is a great program and offers a lot of features that make it worth the cost.

I do wish the in cart additions and a bit more customization was available but I do enjoy the customer service and it makes the program valuable.

Oh Hello Stationery Co
United States
Over 3 years using the app
May 23, 2019

Had their app install and so far loving it. Their customers support is good too. I pay attention to an app developer customer service than their products itself. I love the fact that they let you select other functions that you want for $5 to $10 without forcing anyone to upgrade to the $159 plan. I have installed over 5 loyalty reward app before uninstalling them and selected with loyaltylion program.

I honestly don't mind paying those extras dollars to get the features I want to add to my program. How much you pay is up to you,otherwise you can just use it for free. Good work to the loyaltylion teams. Keep making awesome apps.

Ethel Adams
India
2 months using the app
LoyaltyLion replied May 28, 2019

Hi Ethel Adams,

Thanks for the great review! We're glad to hear you are enjoying LoyaltyLion and the flexibility around the different features we offer :)

August 28, 2018

Simple and easy to setup! That was awesome! I hope my customers love it. Thank you so much!

Resume Diva Company
United States
2 months using the app