Reviews (624)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.
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Extremely easy to setup and manage. The instructions were clear and straightforward. It has done a great job of bringing new traffic to our website. Highly recommend!
I have tried MANY reward apps!
This is the *absolute best* Reward program out there for shopify store owners in my opinion. I never write reviews (I know I should) but I am so in love with this app and how I get to specify the exact features I want to use and pay for, and the ones I do not need to save money. Other reward apps will only allow for like 50 orders in their base plan, or 50 new customers. Problem with that is the orders who only buy a single small value item; or if based on just new customers, then most of them are signing up for the program for points, but not buying anything. I love this app because it's absolutely free no matter how many customers/orders you have, but you get to choose your own plan of how to reward the customers, which is also really affordable! An example: Pay $10/month, you get a feature added to reward customers for reviews they make; Pay another certain amount a month, you get a feature added to reward customers for their birthdays. There are a ton of ways to customize this app, and I adore it so much! Please keep up the amazing work, LoyaltyLion!
Incredible app and customer service by Luana superresponsive and enchanting. Very happy so far with the help instalating it and the results. Heads up to Oscar of the sales team.
Thanks for your great review of our platform. We’ve passed your kind words on to our team. The Onboarding and Sales teams are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience.
Chris Burr and Jason Leader were awesome in helping us get our program up and running. They have been a pleasure to work with.
We sincerely appreciate you taking the time to share with us your experience with our LoyaltyLion Team. On behalf of our entire team, thank you for allowing us to partner with you.
People complaining about pricing on here is a little confusing to me - It seemed perfectly transparent to me when I signed up 6 months ago, and I was able to start small and incrementally add paid features only as I needed them. All the paid features are laid out on a single page with easy "add/remove" buttons. EASY - The only tech support request I've had so far was responded do and addressed quickly by their team. I'm a happy customer so far!
Great team and support so far. Very helpful and quick response time. Looking forward to see what we can achieve with this tool :)
Thank you for your review! We are looking forward to seeing your loyalty programme progress too!
Super helpful staff and very responsive to any questions. The app might take a little exploration to fully understand but it is a very powerful tool. I highly recommend it!
Thanks for the great review! Glad to hear that you have had a good experience with our Customer Success team :)
Great company and really user friendly app. Vicky has been amazing with helping us launch and super friendly throughout. Really happy with everything!
Thanks so much for your feedback! It makes our day hearing about how much you love our platform and the great service you've received from our team. We have passed on your review to our team and look forward to continuing working with you!
Translations which you pay extra for, does not work on mobile devices. Issuing a ticket supporters do not make time to read entire ticket, and just closes the case... this is sad because it is a good system for loyalty... but the supporters are not serious if they don’t take the time to understand their customers problems fully this results in a lot of wasted time, trying to make supporters understand that the translations are not working on mobile, but works on desktop...
Works great! Easily installed. The first app that I didn't need help with. Fingers crossed that it actually helps with sales now.
Glad you're set up and ready to go - good luck!