Reviews (624)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.
Refine
-
By rating
We are working with Loyaltylion for few months now and the platform is great. it ticked all our boxes. The customer-care is quick and proactive, they answered our question in a very efficient way. I would definitely recommend this app.
Thanks for your review! It is great to hear about your positive experiences with our customer success team. ⭐️
We had a great experience onboarding onto Loyalty Lion! Jonathan helped answer any and all questions and was super responsive!
Thank you for sharing your positive review. We are happy to hear that Jonathan went above and beyond with his help, making your overall onboarding experience a great one. Should you have any further questions, we're always here to help!
I would definitely recommend Loyalty Lion to Shopify store owners. Our onboarding consultant Jonathan was outstanding during the whole process. The Loyalty Lion team was truly a strategic partner in helping us craft and establish our loyalty program. We tailored the rewards page significantly, so we were thankful that they provide wonderful documentation for customizing the rewards portal. Happy customer!
Thank you for taking the time to share your experience. We are thrilled to hear that you had a positive onboarding experience and that Jonathan has provided you with all the help needed to set up your loyalty program!
Great! little app that we have now been using for couple of years. Love the ability to reward customers for shopping with us. Tangible rewards that can be tracked for every $1 spent rather than resorting to lucky draws that do not reward customers evenly
Thanks
Sam
ilovetunics.com
Thanks for the review! It is great to hear that you're enjoying rewarding your most loyal customers. 💫
Loyalty Lion will appoint a designated representative to follow your case and always respond quickly. And the features are comprehensive. Highly recommended!
Thank you for your lovely feedback and support! We're looking forward to seeing your loyalty program grow 😊
Jonathan was very helpful in getting us up and running and ensuring a smooth transition from our previous loyalty app. We were missing the ability to use gift cards as a reward. This feature was available from our previous app due to a limitation from Shopify that was recently lifted. He pushed to get that feature implemented for us and it will be live for us next week!
One thing I wish they would improve is the email editor. It could use a bit of a refresh as the default emails look really dated and the editor is really basic. Most of the emails can be sent via Klaviyo but it looks like the referral email can't. However, you can customize it to your heart's content if you know HTML/CSS.
Amazing news! Thank you so much for your review - we will pass this on to Jonathan directly!
We will take the feedback around email editor on board and forward directly to our product team for review!
Very expensive and all the better features are more. That being said it is worth the money. It is a great program and offers a lot of features that make it worth the cost.
I do wish the in cart additions and a bit more customization was available but I do enjoy the customer service and it makes the program valuable.
Exciting app, i will step by step to buy a lot of items. Thank so much for a free app, i will introduce my friends
Had their app install and so far loving it. Their customers support is good too. I pay attention to an app developer customer service than their products itself. I love the fact that they let you select other functions that you want for $5 to $10 without forcing anyone to upgrade to the $159 plan. I have installed over 5 loyalty reward app before uninstalling them and selected with loyaltylion program.
I honestly don't mind paying those extras dollars to get the features I want to add to my program. How much you pay is up to you,otherwise you can just use it for free. Good work to the loyaltylion teams. Keep making awesome apps.
Hi Ethel Adams,
Thanks for the great review! We're glad to hear you are enjoying LoyaltyLion and the flexibility around the different features we offer :)
Simple and easy to setup! That was awesome! I hope my customers love it. Thank you so much!