Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

March 1, 2018

We test drove several (really good) loyalty apps for our Shopify store, and hands down Loyalty Lion IS THE BEST ONE for us. We love it and highly recommend it.

Changemint
United States
3 months using the app
November 30, 2022

Loyalty Lion integrates neatly into Shopify, offers endless ways of personalization and it also properly integrates with Recharge Payments. Plus the dedicated onboarding experience by a gentleman called Jonny was second to none.

HelloBello
Germany
3 months using the app
LoyaltyLion replied December 1, 2022

Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

February 2, 2018

Best loyalty app! Helps startup stores with a free plan.

Aaxma
United States
3 months using the app
August 1, 2018

Extremely Easy to Set-up! I would recommend it, and will!

T Sport Airsoft
United States
3 months using the app
January 3, 2017

Easy to use, easy for customers, works very reliable and offers a lot of features. Although the new pricing model is a bit of a pain, specially if you have multiple shops.

lauraslittleboutique.com

Llb Usa
United States
About 4 years using the app
March 21, 2023

Terrible. My account did not work for 6 months. They never helped and no refund for it. They still have not responded to me.

LingerieDiva
United States
About 5 years using the app
LoyaltyLion replied March 21, 2023

Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience hasn’t met your expectations on this occasion. We are always there to help our customers.

I’ve shared this with the team and we will be reaching out to you shortly. Please do reach out support@loyaltylion.com as well if you need anything further.

December 15, 2017

awesome, great feature set, customization is thorough

Kingstontechnology
Canada
3 months using the app
September 6, 2018

Awesome setup, super quick and easy. Looking forward to my rewards program!

Pure Vida
United States
3 months using the app
November 7, 2022

Superb app for Shopify users. This takes loyalty above and beyond the basics and has all the right integrations for a comprehensive tech stack.

Bariatric Fusion
United States
3 months using the app
LoyaltyLion replied November 30, 2022

Thanks for the 5 stars, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

November 3, 2022

We've only had our Loyalty Dept. live for a few weeks but so far we're very happy with the functionality, our community is loving the rewards and the overall experience is very nice. I would recommend LL if your thinking of rewarding your loyal customers and improving your customer lifetime value.

P&Co
United Kingdom
3 months using the app
LoyaltyLion replied November 30, 2022

hanks for the awesome review about LoyaltyLion. We’re so pleased to hear it's working just as it should and that you and your community are enjoying it so much! We’ve passed your kind words on to our product team. If there is anything else we can do, please let us know.