Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

Edited December 2, 2019

Good app.
Very thanks for the support (Lilit). She is very kind and handful.
After her help i can use easily the app.

Pharma-teszt
Hungary
2 months using the app
September 25, 2021

Amazing app and amazing customer service I'm amazed by the efforts of Ripa, She is the best, continuously stick with me until i get the solution I really appreciate her efforts. every organization should have the customer service Rep. like Ripa.

Aroma Farmacy
Pakistan
3 days using the app
November 25, 2019

Great support from Susie. She helped me resolve my problem and was extremely helpful. Highly recommend. Thank you again :)

Happy Planner Land
Slovenia
3 days using the app
September 21, 2022

great Support. Helped me with with everything .
Great thanks to Ella :) She helped us with everthing and the response was very fast.

MRM-BODY
Germany
3 days using the app
February 19, 2020

I am very pleased with the GTranslate app. The customer support is amazing and Ella was very willing to assist me with installing the widget to fit my current Shopify theme style. I highly recommend GTranslate. Thank you for such a wonderful free app!

Click971.com (NIRMAL LAL TECHNOLOGIES LLC )
United Arab Emirates
2 months using the app
May 26, 2023

Support from the app is very good. Susan kindly positioned the language selector where we wanted it. Thank you so much and keep up the hard work. Overall the translations are also very good, minimal changes needed

mats4eu
United Kingdom
3 days using the app
Edited September 10, 2021

There was times where it was really confusing for both parties, plus the difference in time zone made it harder to communicate instantly. However, Sergey was patient and help to fix the issues that we were facing. It would be good if support was 24hours.

One Soleciety
Singapore
2 months using the app
August 18, 2023

MILENA was amazing. I just installed the app and I think I did something wrong. So, I couldn't move forward in the setup wizard. Milena was fast with replies and answers! :) Although I am new and haven't tried everything yet, I must say the dashboard is user-friendly, a lot of the guesswork is taken out, and customer support is great!

Can't wait to see how my store looks! :)

SleekSpaces
United States
3 days using the app
November 29, 2022

Excelent anf fast support by Elen. Always Kind and ready to help! I Have the app instaled since yesterday, and its working fine!

Gōkana Kimonos
Portugal
3 days using the app
March 11, 2021

Great customer service by Lilit whom offered to help me with the setup. A quick and easy job for her. Good communication and quick reply.

VAGPWR
Norway
3 months using the app