Reviews (283)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its ability to streamline the shipping process, reporting up to 70% savings on shipping costs and significant time efficiencies. It supports seamless integration with platforms like Shopify, Magento, and eBay, and features one-click label printing, batch processing, and automatic order updates. The user-friendly interface and reliable performance are notable, especially for international shipping with pre-filled customs documents and easy insurance options. Customer support is frequently praised for its responsiveness and effectiveness in resolving issues.

March 6, 2013

OrderCup is great! Loving it so far, would not be using shopify if it wasn't for this app.

SoundAsleepCare.com - ResMed and Respironics CPAP masks, CPAP machines, and CPAP parts
March 11, 2013

Works great and seamless. Had a few problems that were really my misunderstanding. I submitted a support ticket, got an immediate phone call and they walked me through everything. Makes shipping really easier. Thanks guys

iAEDtrainer
March 1, 2013

Fabulous and immediate customer support!

Designer Pages
March 14, 2013

Ordercup has been amazing for all my shipping needs.

StacheTATS
March 15, 2013

I am pretty darned psyched to be on Ordercup. I switched over from ShippingEasy, which turned out to be not so easy on our customers (they only offer USPS, which loses every 10th package and which now seems to take anywhere from 3-30 days for domestic priority mail. Don't even get me started on international). We also do a lot of international business, and having the DHL option with Ordercup is so key. Plus, Ordercup has wowed me with their customer service. They are friendly, knowledgeable and most importantly, proactive about addressing issues. Thanks, Ordercup!

PANYL
March 7, 2011

Absolutely love it! So easy to use and for those of us that are a bit computer challenged the support is excellent! Thank You Ordercup!

March 10, 2011

I love OrderCup! It has made our shipping process much easier! A one stop shop that generates a tracking number and links back into shopify!! The support is awesome...they are very involved and willing to help--Aloke Nath is the best!

August 25, 2011

We have greatly reduce our time spent preparing shipments with the OrderCup app. At first we had some issues setting up the billing and some of the features but received great support to get everything running smoothly. They could certainly improve with a better guide to setting everything up. Some of the settings are difficult to setup correctly and required several conversations with support to be fixed.

After learning better how to use OrderCup it is very useful for our store and makes shipping much quicker. All and all, we would highly recommend OrderCup and are happy we have stuck with it.

April 6, 2011

Excellent and powerful app. It was self explanatory enough to get up and going with everything to the point where it was functional for us. After trying to look at ways to streamline everything with our shopify store I got an email over to support and they increased my efficiency with our process by 2x or 3x. A lot of features and tools here that I didn't not know existed when I first got setup. The landing page for the product on their website is not as helpful as it could be with listing the feature set and listing the full capabilities but trust me, dive in it is all there.

From logos on packing slips, to printing off order invoices, creating custom orders, special note sections if someone is giving your product as a gift, etc. It is all there.

A huge bonus we just unearthed is that we can insure our packages through ordercup instead of our shipping carrier for a whole lot less than we can with the carrier savings us a healthy percentage on our cost in shipping. This feature will depending on your volume of shipments be a huge saver for you.

Super pleased with these guys, use them!

December 19, 2011

OrderCup Rocks. Super Simple to use. They are responsive to questions and issues that you have quickly. We had some special needs for our store and they added a few features right in the nick of time.

If I could give them 7 stars, I would!