OrderCup , 280 reviews

Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
March 22, 2023

Best shipping service out there. Ed and his team have been great to deal with. Always very quick to respond if we have an issue and get it resolved quickly.

Madison River Fishing Company
United States
Time spent using app: About 4 years
March 27, 2022

We just recently got a contract account with Canada Post and were given a few recommendations to try for third party shipment software. OrderCup was by far the best, easiest and most comprehensive of them all. Any issues/questions I had the staff was quick to respond and were very helpful. I couldn't say enough good things about this app. Highly recommended!!

Time spent using app: About 1 month
Kuberas Inc. replied March 28, 2022

Thank you for your review! We strive to ensure our customers are successful and appreciate you took the time to acknowledge our team and service.

September 15, 2021

The team behind this app are superstars. We had some challenges setting up and they were on it!! super powerful app that makes your life easier than you think. The support on the other hand is next level!

Time spent using app: Over 1 year
Kuberas Inc. replied November 24, 2022

Thank you for your review! And for acknowledging our dedicated support team.

August 18, 2021

This app works great for all of our shipping needs. We have been using this company for almost 10 years now. They are truly customer driven. The software works great and they offer amazing tech support and customer service. Highly recommended.

Pure Indian Foods
United States
Time spent using app: 8 months
Kuberas Inc. replied November 24, 2022

Thanks for being a loyal customer for all these years, and for your glowing review!

March 18, 2021

We chose OrderCup because this app allows you to use Canada Post shipping and contribute to your own account to keep your Savings Level. That was very important to us.
But the most incredible thing about OrderCup is hands down the customer service. It is amazing and the response is always so fast, which is important when you're working hard to get orders out daily. The app is easy to use, but Ed is so helpful if you have questions. I would give OrderCup 10 stars if I could!

Time spent using app: 4 months
February 17, 2021

Moved over from ShippingEasy. INCREDIBLE customer support - Ed is a rockstar! Takes a few days to get used to, but once you get the hang of it, it's quite powerful.

Axel Glade
United States
Time spent using app: 10 months
November 13, 2020

We are really pleased with how well OrderCup works with our website and enables us to seamlessly create shipping labels via any carrier, as well as track information. Their support staff are always on hand when needed to answer questions and ensure everything is running smoothly.

Frontier Pharmaceutical, Inc.
United States
Time spent using app: Over 6 years
October 13, 2020

We have LOVED using OrderCup! Ed on the premium support team has been patient to answer our questions and walk us through ways to customize OrderCup to our specific shipping needs. As our fulfillment output has increased, OrderCup easily expands with us and is great for reporting as well. I couldn't recommend using this software enough!

United States
Time spent using app: 5 months
Edited August 2, 2020

Ordercup has been great at working with our website to organize and ship. I like that you can look back at each order and see if it is still in transit or has been delivered. It also gives you a warning when the address may not be valid or complete. It is very easy search for orders to see their status.
I've had a few questions/inquiries and ordercup staff has always gotten back to me within about half a day-- which is outstanding!

Friend's Ranches
United States
Time spent using app: Over 6 years
May 21, 2020

Order Cup has a great support team! I was quite confused with my shipping carrier's process and Ed from Order Cup was able to clarify everything for me! He took the time to call me and explain step by step how Order Cup system works and what information my shipping carrier needed daily. If you are unsure of how this app works, need help with setup, or have any questions along the way; contact the support team and be assured that you are in good hands! I wish all apps had support like Order Cup! Thanks again, Ed!!

Interlaced Beauty
Time spent using app: 7 days