Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent quality, flexibility, and unique features like sleeve prints and private label branding. It's praised for its seamless integration with e-commerce platforms, user-friendly interface, and efficient fulfillment process. However, some merchants criticize its high prices, occasional unresponsive customer service, limited mockup diversity, and lack of sustainable clothing options. Despite some reports of slow loading times, its performance is generally seen as reliable and worth the cost.

April 27, 2024

I love it overall, but not sure what happened to the platform and Shopify. I am struggling to figure out how to get from Shopify to Printful, so I can make an order. What changed?

Ryan Cronin
United States
Almost 7 years using the app
Printful replied May 1, 2024

Thank you for your feedback! We're thrilled to hear that you love our platform overall. Could you please reach out to us via email at feedback@printful.com and share more details about the issue? Our team will be more than happy to assist you in resolving this!

April 5, 2024

All works well, just wish the margins were greater.

Lisa Brown's Treasure & Gifts
United States
About 7 years using the app
Printful replied April 7, 2024

Thank you for your feedback! We appreciate it! 😊

April 10, 2024

They have been great for years but just recently I was unable to log in to update a payment method. After weeks of back and forth with Printful Support, they could not fix the issue and I was losing money and orders. I realized that they were sending automated emails saying they are working on the issue with redundant links in the emails for a password reset which did not work properly. No humans were involved. They had no concerns, awareness or interest in solving this issue. I am in the process of transferring all of my procucts to another Print on Demand. This was shameful and costly.

COOOL CATS
United States
Over 6 years using the app
Printful replied April 12, 2024

Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy to help you further.

April 12, 2024

less than one star. Doesn't work properly with my shopify account. Can't un-import items.

Obvious Solutions
United States
Over 5 years using the app
Printful replied April 14, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the situation you mentioned. Please send us an email at feedback@printful.com and we'll investigate right away.

April 17, 2024

Easy to use with the best printed designs. Prints look just like my actual designs! Keep up the great work.

Faith Products
United States
Over 5 years using the app
Printful replied April 19, 2024

We’re thrilled to hear it’s been a seamless experience for you! Thank you for sharing your feedback! 😊

March 27, 2024

Great customer service

Beantown Budz
United States
Almost 7 years using the app
Printful replied April 4, 2024

We're thrilled that you had a great experience with our helpful customer support team! Thank you for sharing! 😊

April 22, 2024

please fix the shopify integration,
It's 100% useless across all web browsers

Skeleton Goods
United States
Over 4 years using the app
Printful replied April 25, 2024

Thank you for your feedback! Could you please reach out to us via email at feedback@printful.com with additional details about the problem? We'll do our best to address your concerns and ensure a smoother experience for you!

April 22, 2024

works

WagALotBowWow
United States
Over 4 years using the app
Printful replied April 25, 2024

We appreciate your fantastic review! 💫

March 29, 2024

I don't see where I can get access to my different stores. I have a shopify and etsy shop and I don't see how to locate them to make changes. Unless it's not on the app. Otherwise it's good if it's just something quick that you need to check with your orders. Like it!

Shoe Bakery
United States
Almost 6 years using the app
Printful replied April 4, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned store access. Please send us an email at feedback@printful.com and we'll be happy to help!

April 25, 2024

I love Printful. I stated my SwagableStore for t-shirts and it's been great. The whole package looks professional.

Swagable Store
United States
About 4 years using the app
Printful replied April 28, 2024

We appreciate the positive review! ❤️