Reviews (7,243)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.
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Nothing but problems since day 1, incredibly limited to non-existent customer support. Have wasted a full work week more than once trying to rectify problems, or recreate products. Obscenely long shipping, only ended up receiving one shirt of the total 6 ive oredered, and wasnt exactly impressed by the quality. Just overall complete disatisifed with this company
Thank you for your review! We're sorry to hear that your experience with us has not been entirely positive so far, but I hope we can improve it moving forward!
I'm sorry to hear that your order encountered some delay! We are currently experiencing longer fulfillment times for some product categories, therefore, some delays is expected for the time being while we catch up with the order volume. We recommend referring to our Covid-19 updates page for information on the current estimated fulfillment times: https://www.printful.com/covid-19. We are already seeing some improvement in fulfillment for the DTG and All-Over Print products in the USA and we hope to see the situation normalize soon.
Regarding receiving only one item - I will follow up with you via email to gain more details on what happened here and I'll help resolve the situation! We are receiving an influx of customer inquiries, so our response times are slower at the moment, but we would get back to you as soon as possible.
We do appreciate your time and business with us and I hope we can make your experience with Printful more positive!
- Zana
I really dislike using Printful. Everything is so complicated and you have to go through more steps just to do one thing. I prefer using other Print on Demand services. Printful has just been a headache since I've started using it.
Hi there!
Thank you for sharing your review! We're sorry to hear you feel this way about our services, but hope that we can still improve your experience moving forward.
We would love to gather more information on your concerns to best understand the situation and address these issues in more detail. Please provide information on your experience with our services by sending details to feedback@printful.com, we would appreciate hearing from you.
- Elina
Thank you so much ! but its better if you tell me about ASIN code from Products . Thank you
Great service. Great service. Great service. Great service. Great service. Great service. Great service.
Il sistema è bellissimo.
Vorrei vedere più prodotti da customizzare tipo i puffer insieme a una maggiore possibilità di creare palette di colore simili se non uguali con diversi prodotti.
Works well and always has, on two different ecommerce sites. The turnaround time is the only thing that could be improved, in my opinion. I've not had any issues with quality so far, even though others mention they have. This may all be a result of the artwork being provided.
J'aime leurs produits et leur système d'application des motifs sur les vêtements. Je n'ai pas encore tester leur livraison. Merci Printful.
Absolute trash. I added a few shirts to our store to give some apparel options. The very first order for a few tank tops remains unfulfilled after 4 weeks. Multiple emails to support didn't address anything and they refused to refund the purchase. Avoid at ALL COSTS.
Hey! Thank you for sharing your feedback with us! We truly appreciate it!
I'm very sorry to see your order experienced a fulfillment delay, we understand how unpleasant these can be for you and your customers. Upon further investigation, I see that one of the products did not pass our Quality Control and had to be reprinted, although reprints are prioritized in our system, this may add a slight delay to the overall fulfillment time frame. We have since fulfilled your order and as a courtesy for the delay, refunded the shipping cost back to your Printful Wallet, in the Billing section.
Again, our sincere apologies for the delay and inconvenience this has caused you! If you have any additonal feedback, questions, or anything else, please reach us at feedback@printful.com
-Lauma
20 days later my shirts have not arrived, Terrible customer service and terrible process!!!
Ordered on May 2nd as a test order before I sell this to the public. That was the best decision of my life!. Do not use Printful till today I have not received my order 20 days later. Customer support told me they usually ship within 20 -25 days. Luckily , I do not have to justify this to one of my clients. You have been warned.
Hi, thank you for your review! We're very sorry to hear that your order has not arrived yet!
Our fulfillment timeframes are longer for the time being due to the situation with Covid-19 and with limited operations at some of our facilities. We are also experiencing a higher order volume than anticipated at this time which has affected our fulfillment timeframes. We recommend referring to our Covid-19 updates page (https://www.printful.com/covid-19) where the fulfillment estimates are updated regularly if we experience a change in the fulfillment speed.
We are working diligently to fulfill all orders as quickly as possible. We understand that timely fulfillment is important and we hope that the situation normalizes soon, so we can continue providing a fast service to our users!
- Zana
Fiz um pedido em Dezembro, e o pedido foi devolvido. Não consigo resolver meu problema com ninguém. Já enviei um milhão de e-mails e até agora nada foi feito. Simplesmente lavaram as mãos. Estou até agora sem o pedido. Preciso que alguém entre em contato comigo, para tentarmos resolver esse problema, que já dura quase um mês. Aqui é a minha última tentativa para obter ajuda, pois não sei mais a quem recorrer, podem me ajudar por favor?