Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Super cool product! We installed it and were using it successfully less than 10 minutes later. Functionally, it was great, but the visual appearance was a little crowded (visually) on our product page. A quick email to their tech support and they had taken care of it expertly and cheerfully before we were open for business the next day. A great product is one thing, but great support is a lot harder to find - they have both.
Great customer service, thanks Kevon :)
Have been using this app for a couple of years now, and on the rare occasions when I need help with it there is always a quick response and resolution.
Hello to our friends from Micro Scooters NZ
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tane & The Product Customizer Support Team
I love this app! I offer tons of personalization options and this app lets me fully add that experience to my store. Highly recommend. Customer service always top notch!
Hi Adorned Rustic Designs,
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Options and Customizer and that it is helping you with tons of personalization options. We love having you as a customer and are always here to help your Shopify store succeed!
`Harish - Customer Success Team :)
The app allowed me to add many necessary fields to my products that were not offered by Shopify.
In addition, I am not very liquid-saavy and their support was able to help me get the additional fields added to my notifications.
Very worth the $17.99/month!
Love this app so our customers can filter by size and color (variants). Sometimes a bit confusing/cumbersome to use.. but it works well and we like it! Changed themes and they helped to customize it so that it looked like it fit in with our new webstore.
Hello friends at Warmblood Tack Store! This is Sean, the Customer Success Manager with Product Customizer :)
We definitely are grateful for this 5-star review. Apps have to perform a lot of workarounds on the Shopify platform to get things running smoothly for each store -- glad we did a great job for you. Wishing your store a TON of success in the near future!
-The Product Options & Customizer Team
This app has solved so many things for our shop, so that people can pick things and enter custom info up front instead of us having to spend time emailing with them afterwards. It works great, and when I switched themes recently the support staff was brilliant in helping me getting it to work (and look great) on the new theme. We're now using 2 ShopStorm apps in our shop, very happy with both of them.
The conditional logic is perfect at making a clean checkout experience for my store. Great product.
Aman has been wonderful and very responsive in helping us fix our programming issue. He recognized our urgent need for support and treated the situation with urgency, in kind.
Thank you Aman and team for all your support and hard work!
Hello to our friends at La Bon Bake Shoppes
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
It adds extra customization in a much easier way than cranking it out the Shopify way, and you can also add extra variables! Customer support has been great and fast. I just wish you could edit sets you had already created instead of deleting and reapplying new ones. Maybe in an upgrade?
Love it! This is an excellent app. Easy to use and works great without any negative issues.