Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness, especially for small businesses. It automates review collection, aids in managing customer feedback, and helps increase Google Reviews, boosting store credibility. The app also assists in resolving client issues, preventing negative feedback, and promoting 5-star reviews. Many commend the customer service for its promptness and friendliness, making it a valuable tool for fostering customer trust and loyalty.

July 5, 2021

Great App, it manages the reviews in a prefect manner. You don't have to follow up with customer every-time. it sends out automated messages.

Farawlaya.com
Egypt
Over 3 years using the app
Reputon replied July 6, 2021

Thank you so much for your kind words and high rating!

Reputon Team

November 29, 2020

This app is a must-have!! i highly recommend it. Helped us to grow our google and Trustpilot rating. Very smart way of gathering positive feedbacks.

The Canvas Art Factory
Australia
Over 3 years using the app
Edited January 10, 2021

For many years I feel envy for those sites that have the 5 gold stars next to their description, in the natural search results of Google. How to do it? Subscribe to a thousand evaluation sites? And then? How many evaluations are needed? At least 500 ???? No, impossible for me, too complex
Then I discovered this App. The App does all this but in an absolutely automatic way. You don't have to do anything. The App sends very kind and well structured emails to my clients, asks for an evaluation, publishes it, puts the stars. And not for a single manager of stars, but for many managers, the most important and well known.
Total: now my site is a firmament of stars, and I did nothing, I just installed the App (moreover the free version....)
I feel almost abusive for having had so much, doing so little
One very important thing: the reviews were all done by users of my site, of my e-commerce. Therefore the reviews are all true, real, made by real users, with their respective IP, from many different locations. Therefore they are not reviews bought.... Nowadays you can buy as many reviews as you want but then the automatic systems realize that they come from a review seller and then they are deleted. The only way is to work well and then the reviews will be good. But with this App you don't have to waste time asking for them.
Secondina Staffolini www.prodotti-dietahlife.it (a site built with Shopify)
Milan
Italy
Loving Reputon, Google, Trustpilot & Herbalife Nutrition yeahhhhhhhhhhhhh

Prodotti Herbalife Online
Italy
Over 3 years using the app
February 1, 2021

Phenomenal! It's great! Very easy to use and serves as a great compliment to our community engagement and marketing plan!

Uptown Bicycles
United States
Over 3 years using the app
Edited January 10, 2019

Great app, A must have for anyone looking to increase their TrustPilot rating. Got over 200 5 star reviews within 24hrs and was able to deal with any customers who received a negative experience who slipped through the net. Even better it's FREE however would definitely pay for a premium version with more features.

P.S - One feature I would like is when someone fills out the negative review feedback form it sends the form to our CRM software from a Reputon email address would be great if it could come from the customer but not sure if that's even possible lol, it would just help our team with faster responses instead of copying and pasting the email ( Maybe an integration with Gorgias? and similar ) All round 5 Stars *****

Black Label Grooming
United Kingdom
About 3 years using the app
Reputon replied March 19, 2019

Thanks for the great feedback! We will be launching the premium version soon with more cool features!

June 27, 2019

nice and easy to use i have only started to use it so i don't know the longevity yet / bad is too soon to give proper review only after 5 days should review after 1 month

MISHKAH
Australia
About 3 years using the app
Reputon replied June 27, 2019

Thanks for the feedback! We hope that Reputon will bring you tons of positive reviews!

September 24, 2020

Great app.. we had some shipping problems with Covid and it helps a lot to overcome bad reviews, great idea

Muybonita.co
Colombia
About 3 years using the app
Reputon replied February 28, 2024

Thank you for your positive feedback! We are delighted to hear that our app has been helpful to you. If you have any further feedback or suggestions, please feel free to reach out to us.

February 7, 2021

Our business is in a tourist town where retail options are endless. Reviews on TripAdvisor and Yelp help drive feet and dollars to our doorstep. Reputon is a must have app for any retail business on Shopify!

Luca decor
United States
About 3 years using the app
Reputon replied February 28, 2024

Thank you for your kind words! We're thrilled to hear that our app is a valuable for your business. If you need any assistance, feel free to reach out. Thank you for choosing Reputon!

Edited December 9, 2019

I used this app to improve my internet presence and website and honestly it is highly recommended. Great App all in all

Auto Finesse Canada
Canada
Almost 3 years using the app
Reputon replied December 22, 2019

Thank you so much for the review! We hope that Reputon will boost your feedback in no time!

March 13, 2021

Great app designed to help reach out to your customers and gain reviews. Easy to use and very effective. Recommended

Modern Furniture
Australia
Almost 3 years using the app
Reputon replied February 28, 2024

Thank you for recommending our app! We're happy to help you grow your business effectively. If you have any feedback or questions, please let us know. Your support is greatly appreciated!