Reviews (746)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

Edited July 26, 2024

J'ai découvert cette app et je l'adore déjà sans vous parler du service client qui est super et très serviable, ils sont à l'écoute et aide à résoudre les difficultés. Merci à vous.

Vraiment je recommande ce service et formidable !

Matutina-Chic
France
22 days using the app
December 14, 2023

Still exploring the feature but the support has been phenomenal throughout setup, with agents able to adjust my flow for me when I get stuck.

BEACHBUM®
United Kingdom
Over 1 year using the app
June 27, 2024

Amazing App

tvsmnauat
India
2 months using the app
May 2, 2024

ReturnPrime is a lifesaver. It excels in lightning-fast issue resolution, especially with returns. Its intuitive interface and dedicated support ensure a seamless experience. No more waiting – ReturnPrime gets the job done swiftly, making returns hassle-free. It's a must-have app for anyone seeking quick solutions.

BABLOU
India
5 days using the app
June 13, 2024

great app & amazing support team, helped with all my requests!

LEMONLUNAR
United Kingdom
2 days using the app
November 30, 2023

The help desk at Return prime is amazing and excellent, helped me with a critical issue which was pending for a long time, very quick response and resolution, appreciated

Shop The Arena
India
About 2 years using the app
December 5, 2023

The service that I have received was so seamless. One of the best experience and very smooth I'll say . Greeva has been very helpful and patient with the whole process of making me understand the dashboard and other additional feature that i was not aware about .

TRAPIN
India
About 2 months using the app
September 12, 2024

DIE BESTE RETOUREN SOFTWARE auch für DEUTSCHLAND!!! Das Programm hat nicht umsonst 5 Sterne.
Erst funktionierte die Anbindung von DHL Deutschland nicht und dachte schon aha, deshalb nur englische Bewertungen... ABER:
Ich wurde danach Zeuge eines so hervorragendenen Kundensupport wie ich ihn in den letzten 10 Jahren nicht mehr erlebt habe. Lösung durch hohes Engagement des Software Entwickler schnell gefunden. Funktioniert jetzt einwandfrei. Das macht mich zuversichtlich auch wenn mal wieder etwas hakt eine schnelle Problemlösung zu erreichen. Toller Funktionsumfang der vielleicht noch die eine oder andere Retoure abwenden kann.

Traumreiter
Germany
4 days using the app
December 20, 2023

I am not yet familiar with this application, so I will be checking various settings as I go along.
The chat progresses in real time, so I was able to proceed without stress until the problem was resolved.

Sockwell Japan
Japan
About 2 years using the app
May 15, 2024

Love them! Honestly can't imagine running a store without them. Victor is the best!

White Pelican Co.
United States
2 months using the app