Reviews (732)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining returns and exchanges, noting it significantly boosts customer satisfaction and saves time. It features capabilities like processing multiple refunds simultaneously, instant shipping labels, and customizable text and buttons to match branding. The app is user-friendly, easy to set up, and supports multiple integrations. The support team is particularly praised for their responsiveness and effectiveness in resolving issues and implementing feature requests.

February 14, 2024

Thank you Greeva, the process of going through the service was intuitive and the apps integrates very well.

Altus Therapy
United Kingdom
4 months using the app
December 5, 2023

The service that I have received was so seamless. One of the best experience and very smooth I'll say . Greeva has been very helpful and patient with the whole process of making me understand the dashboard and other additional feature that i was not aware about .

TRAPIN
India
About 2 months using the app
April 3, 2024

I would like to say thanks for quickly help and my issue has been resolved.

Domin8Active
India
4 months using the app
December 20, 2023

I am not yet familiar with this application, so I will be checking various settings as I go along.
The chat progresses in real time, so I was able to proceed without stress until the problem was resolved.

Sockwell Japan
Japan
About 2 years using the app
Edited December 5, 2023

They are so helpful and all work very well even they work for three days special to give me code to run something special in my store
they stay with me for 2 hours till they make sure that all work well
thanks guys

czozo
United Arab Emirates
3 months using the app
January 4, 2024

App works right out of the box and has some great features for small and big businesses with advanced needs. I contacted support and spoke with Victor about some customizations, and he was patient and able to implement my request perfectly. Great app and service for growing small and big businesses alike.

TFC&H Co.
United States
3 months using the app
May 13, 2024

I have had a very positive response with the support I received, they was quick and proactive and reached out to me. I highly recommend the use of the app.

Casaveve
South Africa
3 days using the app
January 5, 2024

Makes handling returns a snap! Customer service is great. Whenever there is an issue, I just jump on chat and my issue gets resolved quickly! Thank you!

Tifosi Optics
United States
About 1 year using the app
December 26, 2023

Absolute fantastic app and loved it the performance of the app. Especially the marketing girl Greeva explained it in detail and answered everything very polite. I hope this app will benefit for everyone who is looking customer for return the products this app makes it simple and easy.

Autosparz
India
5 months using the app
November 28, 2023

What impressed me the most was their user-friendly automated return and exchange system. If you're looking for a company that excels in addressing return and exchange issues, and values a straightforward refund process, I highly recommend Refund Prime Company. service is incredible.

Lildrama
India
10 months using the app