Return Prime: Exchange &Refund , 605 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient processing of returns and exchanges, including handling single refunds for multiple items. It offers customization to match store policies and branding, and integrates with platforms like Shipstation for easy return shipping. Merchants value its time-saving automation, instant shipping labels, and warranty claim handling. Features like "get paid back" and smart exchanges boost customer satisfaction. The support team is proactive and responsive, often incorporating merchant suggestions. The app also supports Indian e-commerce and promotes upselling.
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Wonder was great! Did everything I needed. Couldn't be happier.
good service
We have been using Return Prime since it launched and its great to see the product evolving everyday to meet customer requirements. It's simple to set up and allows for multiple integrations helping us track our returns and exchanges better and reduce chances for manual error. Overall a great app for managing returns and exchanges! Hope they launch notifications on text / whatsapp soon as that will definitely help make our CRM smoother. A few more tweaks here and there and we will have a perfect product at our hands. Also the customer service and response times are exemplary, kudos to the team!
We liked the support. App team was supportive throughout, not sure why i have to write 100 characters but i just wrote what i felt :)
The app is a lifesaver for us. The best app out there to handle returns and exchanges in a seamless manner. Highly competent and helpful people available round the clock.
Honestly I had another return app for 2 weeks and did'nt get nothing resolved!!!!. I deleted and down loaded this app. What took me hours and weeks with the previous app was handled within 1.5 hour with Return ship !So I'm happyyyyyyy.
Highly recommend !!!!!
I was able to setup the app really fast. It looks amazing right from the start.
Talked to the team and got amazing help and feedback. 5 stars!!!!!
We just implemented this app for our Returns process and have been very happy with it. There were some functionality issues we were having, but they were so quick to address them and fix them. Also, they have been willing to add functions for us to better service our customers.
So far setup has been smooth and look forward to using this app to resolve our store issues in the future.
I installed this app and it is really worth for returns or exchange. Support service or Return Prime is amazing. They helped me on installing and integrating with my shipping partners. I loved their quick service. I will definitely recommend this app.