Reviews (712)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the return and exchange process, improving operational efficiency and customer satisfaction. It features a user-friendly interface with customizable options, immediate shipping labels, a unified refund process, and flexible return and exchange rules. Continuous app updates and proactive customer support ensure easy setup and integration, enhancing the overall merchant experience.

October 25, 2021

This app was very helpful. Customer service was great- super responsive and even had a zoom meeting to help me set up, as well as provide further information to help my company succeed.

Japparel Inc.
United States
5 months using the app
May 20, 2023

Amazing A+ service! Always there to help immediately and one on one click by click service! Love it!

HyperNatural
United States
5 months using the app
Edited December 23, 2021

I have installed this app in my stores and it did its work really well. Very easy to install & user-friendly dashboard. There is an option to upload multiple images but I would like to suggest that there should be an option for the customers to upload invoice images and product images separately and should be compulsory. Overall this app is perfect for returns and exchange requests. Happy with their service.

The Future Shop
India
5 months using the app
September 16, 2022

I just starting using the app to give my customers a better streamlined user experience when it came to returns and exchanges. The customer service that I have already received is unmatched and I continue to look forward to using this app

Flora Boutique
United States
5 months using the app
March 3, 2022

Customer service is outstanding!! Couldn't be happier that I chose Return Prime for my customer returns!

Pink Harper
Australia
5 months using the app
Edited July 8, 2021

Really helpful and fast, the tech support is impeccable, they resolve queries and issues in less than 5 mins .

The Label Life
India
4 months using the app
November 13, 2023

Recently used Return Prime and it's a game-changer! User-friendly, quick processing, and clear updates at every step. A+ for simplicity and efficiency. Highly recommend!

VECTOR SPORTSWEAR
Türkiye
4 months using the app
November 13, 2022

Great onboarding experience. Support is awesome. Installed the app within few minutes & ready to go.

IndoVill
India
4 months using the app
April 19, 2022

Great application. Help a lot for the automatisation return. Easy to speak with them for amelioration or correction.

Cokluch
Canada
4 months using the app
July 7, 2023

Your on time resolution of any issue was ultimate and we are happy for your service kindly maintain your service like this Thank you

Bollywoo
India
4 months using the app