Reviews (747)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

August 10, 2023

MADE FOR INDIAN E-COMMERCE TOO!
EASY TO INSTALL | QUICK SET UP GUIDE MAKES IT USER FRIENDLY | CUSTOMER SUPPORT IS GOOD.

EXCHANGE FEATURE IS THE BEST.

KEEP UP THE GOOD WORK!

WWW.SIXTEENSTREET.IN

Sixteen Street
India
8 months using the app
October 11, 2022

Fantasic customer service! Wonder was a huge help! I really appreciate there help, great app and addition to my store. I can't thank them enough for such a smooth transition and installation.

Cozy Crew Club
United Kingdom
7 months using the app
December 23, 2021

Excellent service, Really impressed with the app hassle free returns and exchange. Best about this application is it enable my customers to choose any variant product from the website for exchange.

Urban Monkey® - Headwear, T-shirts, Sunglasses, Wallets, Face Masks, Caps. Skateboards
India
7 months using the app
January 18, 2023

Return Prime app helped us to automate the process. The support team quickly jumped over a Google meet call and helped us fix the issue we were facing. We recommend this app for all the merchants who are manually handling the return process.

Zaliokids
India
7 months using the app
Edited April 19, 2023

Absolute LEGEND @Shubham. Guided me through the whole process. Helped with bits not even related. If you need your hand held than this is the team for you. Also the app itself is easy to use. Set up was done for me. Thank you

Home Treasures
United Kingdom
7 months using the app
March 2, 2023

Top Notch! Great and quick response . Support team helps and solves it in no time . Would highly recommend!

Wellbi
India
7 months using the app
Edited December 1, 2023

Excellent customer support! It was amazing that Shubham was proactive in ensuring the app was working well & live for my store by reaching out directly to me about my oversight when he noticed I did not launch it properly. It truly speaks to their level of service and commitment to a quality experience with using the app

ClaimedbyGodDesigns
United States
7 months using the app
Edited June 13, 2023

When it comes to finding the best service, there are a few things that can make a big difference. First and foremost, it's important to look for a service provider that is reliable and trustworthy. This means finding a company that has a proven track record of delivering quality results, and one that takes customer satisfaction seriously.

Zaydn sneakers
India
7 months using the app
February 9, 2022

Super fast response by the help team, convenient to use app, definitely recommended, keep up the good work

KENIT®
Malaysia
7 months using the app
November 22, 2022

A very simple, efficient and intuitive application that makes exchange/returns management way better! Also, if you've got a problem, the customer service is very responsive and friendly!

UNCHAINED
France
7 months using the app