Reviews (729)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 22, 2023

Wow! What a fantastic app. The customer service is top-notch. I got through within 2 min, and the representative patiently walked me through all the steps needed to set up my account. Thank you.

Bébekah
United States
6 months using the app
Edited February 25, 2022

This app has saved me a lot of time. Now my customers directly raise their return requests through this. It's very easy to use and customer support is outstanding. Would be installed in my other stores too.

The Woman's Shop India
India
6 months using the app
February 26, 2023

Very good, reliable, fast and above all sympathetic support! The app is highly recommended. Wonder from the support team is the best!

Vacted Clothing
Germany
6 months using the app
September 25, 2023

We are quite satisfied with Return Prime. The interface is easy to use and the whole process of exchange & return has become smooth.

MR BUTTON
India
6 months using the app
April 21, 2023

I was having issue with automatically adding return prime to my website and contacted their support team. believe me I had never came across with something like that, their customer support is far more better than many big companies, they are so kind polite and helpful towards their clients. support staff @wonder guided me to integrate the app to my website and done it only in few minutes. loved their service

Vastra Nation
India
6 months using the app
April 25, 2023

Great app, a must for all Shopify stores, go and install. Very helpful and friendly support staff. Wonder really helped me a lot.

Clickcart - South Africa
South Africa
6 months using the app
August 20, 2021

App is very good, reduces our work load by 50%. Most Hard part is taken care. I recommend Return Prime to everyone.

Eyewearlabs
India
6 months using the app
March 8, 2022

Great support and helpful they do a great job. The return system processes them quickly and efficiently.

The ZigZag Stripe
United States
6 months using the app
July 12, 2023

I love the app even though i feel like its abit pricy, but we have been using it for a while now and its really cool and we love the customer support

Hatchill
United States
6 months using the app
June 20, 2023

To date, my store have not processed any returns. However, I would like to express my appreciation for the prompt and kind support received via the chat feature with setting up the Exchange Submission page on my website. As soon as the rep was granted permission to collaborate it literally took them a few moments to complete the task, by which they confirmed the change. Thanks so much of the support and I will update this review whenever the first exchange is submitted and processed.

Sweat Savagery
United States
6 months using the app