Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

November 25, 2021

I have been using it for just a couple of weeks, so far it's good, I have used three other session recording apps and this one seems to be a keper!

Lulo Skin
Canada
About 1 month using the app
January 26, 2022

It's perfect just what i needed. Customer service is so helpful and fast at working out any issues.

AloraCosmetics
United States
About 1 month using the app
Propel Commerce replied January 26, 2022

Hello friends at AloraCosmetics,

You're kind words and great experience mean a lot to us! We'll continue to improve our services to help you more in the future. :)

- Carmi @ Propel Commerce

July 20, 2022

This is great and my assistant was very helpful! I am very excited to see what exactly is going on that my customers visiting the site arent converting to sales.

Shoe Dash
United States
About 1 month using the app
Propel Commerce replied July 20, 2022

Hello friends at Shoe Dash,

Thanks for the AWESOME review, Heather! We wish you all the best. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 31, 2022

Just started using this app a few weeks ago and it's much better than another app we used before. This app helps me view our store from the perspective of our customers. We can see what needed to improve on the website by replaying the sessions to see how potential customers interact with our images and copywriting.

WILINO
New Zealand
29 days using the app
May 25, 2022

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

writeeshop
Germany
29 days using the app
July 27, 2022

Awesome App, and great customer service when it is needed. I like when app developers have a representative online, makes life simple so that I don't have to wait a few days to get an answer. My Rep Leo was quick and informative. Thanks, Leo

The Bat Flip Shop
United States
29 days using the app
Propel Commerce replied July 27, 2022

Hello friends at The Bat Flip Shop,

It was a pleasure assisting you, Steven! Thanks for the awesome review! Chat us anytime you need help. More power to your business! 🚀

- Leo @ Propel Commerce

August 27, 2021

Amazing app, helped us pinpoint the issue on the website within 30 mins. Would leave it on for good. Thank you.

The Henna Guys
United States
27 days using the app
June 9, 2022

Support is great, and the app is amazing it gives us a lot of insights and traffics information this is very helpful.

Moroccan Interior
Morocco
26 days using the app
Propel Commerce replied June 9, 2022

Hello friends at Moroccan Interior,

We're glad to hear you find our app useful! Our Support Team is always here for you. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

April 3, 2023

Netter Support und super Programm :-) sehr zu empfehlen! Die Aufzeichnungen haben uns sehr geholfen, den Shop zu verbessern.

uvv-shop.de
Germany
26 days using the app
Propel Commerce replied April 3, 2023

Hallo Freunde des uvv-shop.de,

Wir freuen uns zu hören, dass unsere App Ihrem Unternehmen hilft! Danke für die Bewertung, Ralf! Genießen Sie die App und mehr Power für Ihr Unternehmen! 🚀

- Leo @ Propel Commerce

January 6, 2023

Great App, simple and very easy to use, a must-have for any online store, Highly recommended!! AAAA+++

FeelGoodStore UK
United Kingdom
25 days using the app
Propel Commerce replied January 6, 2023

Hello friends at FeelGoodStore UK,

Thank you for the AWESOME review, Mark! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce