The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Mad love for Nick and his team. Best support I've ever experienced, their effectiveness constantly blows me away.
This is the best page builder I have used for Shopify and I installed, tested, and uninstalled several. Very versatile and great support.
Here's the thing. I'm cruising along buildin' ma' pages, loving the app, when about midnight on Saturday rolls around and I get this mysterious Shopify error message inside Shogun's page builder. The kind where I'm at a stand still and can't publish pages. I'm NOT a developer so I go through the usual amateur motions of flailing my way around google trying to figure out what could be happening as panic sets in. I try Shopify support and wait for an hour in a que (#78..). Very nice guy says he'll pass it on to the developer. I'm think: yeah, right (cynical, i know).
I give up, write an SOS email to Shogun support and figure I'll just sleep on it ...hoping against hope I won't be jolted awake by nightmares of catastrophic failure (i.e. cyber weekend is coming and i got no storefront). Oh, and I'm already writing off Sunday cuz no way I'm gonna hear back, right?
No sooner than I set my toothbrush down than I get a...get this...I get a PHONE CALL...from a strange number. I'm like, no, it can't be. I pick up. "Hey, it's Nick from Shogun - saw your email and figured you were working late, too..." whaaaaat?
A super-calm and professional Nick explains that they were working on a new feature and it was causing this error and they'd have it fixed by morning. BOOM.
Lights out. Slept like a baby.
Since then, I've needed support a few times and I gotta' say it feels good to know there's an open line to Shogun's team.
Moral of the story?
Not a developer? Need waaay better Shopify pages...AND sleep at night? Shogun.
The team at Shogun is ultra-responsive and their solutions to problems actually work. For a person who is not a trained coder (me), it's incredibly valuable to get quick fixes and advice that translates. Their response time is world-class. I was launching a new product the week of Black Friday and they made that process as easy as it could be. I am super happy with my first landing page: https://kippo.com/pages/capris
A must have app. Shopify doesn't do page building great, but Shogun do. And great support for this app as well.
This app really saves us a lot of time, and make our pages look great. Plus the best support I have experienced :)
the best page builder with the best support team!
I've used a few page builders and this is easily the best. Fantastic App!
Shogun has made making beautiful pages extremely easy. Support is quick and helpful as well!
Blue Steel 2
Super fast help! Most apps take over a day to answer, and Nick answered within minutes to get my problem solved. Highly suggest this app!