Reviews (465)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer engagement, with some reporting up to 47% of their sales generated through it. It offers extensive customization options, including push notifications and drag-and-drop templates, ensuring brand consistency. The app is noted for its quick and responsive performance, contributing to a smooth user experience. Merchants also praise the responsive and effective customer support, with dedicated account managers providing strategic insights and technical assistance. Regular updates and new features keep the app modern and efficient, making it a valuable tool for capitalizing on mobile traffic.

January 22, 2019

A great out of the box app experience. Such a beautiful interface, not to mention a seamless functionality. I will say however that both teams have to work well together and be willing to put in the time to create a next level app. Thankfully, the team members at Tapcart are willing to put in the time & effort for an app of high caliber. They are superstars and we are thankful!

ESTHER & CO.
Australia
Over 2 years using the app
January 8, 2021

Wasn't sure what to expect but we were blown away. The cost is uncomparable and the team was extremely supportive and assisted us with any hiccups we ran into and getting set up was so easy and seamless. Couldn't be happier.

Til You Collapse
United States
Over 2 years using the app
April 30, 2021

MUST HAVE for your E-Commerce store! Plus, beyond the best customer service! If you get the enterprise plan ask for my CSM Kenyon: The guy is amazing!

MY SEXY STYLES
United States
Over 2 years using the app
October 23, 2022

We've been using Tapcart for nearly 2 years and has been a great addition to our website. The onboarding & set up was incredibly quick & the entire platform is very user friendly. Would highly recommend!

Skinnydip London
United Kingdom
Over 2 years using the app
August 17, 2020

The support has been PHENOMENAL. The process was extremely straight forward and they had an incredible staff member that answered all of my questions and more! Highly recommend!!

Dwarf Stars
Canada
Over 2 years using the app
April 21, 2021

Great app! Easy to use. Amazing customer service, always helping. A lot of features even for the $99 plan. Wish they had a pre-order option.

Urban Sophistication
United States
About 2 years using the app
October 30, 2017

Working with tapcart has been an amazing experience. The dashboard is wasy to use and set up is a breeze. They're incredibly attentive and helpful. They always answer my questions and it feels like they genuinely want to be there for me. Great team, beautiful app. I highly recommend to anyone wanting to turn their store into an app.

Hudson Valley Harvest
United States
About 2 years using the app
May 1, 2019

Aweseome awesome team located in LA. They helped me launch my custom app using their easy design features. I had something I wanted to change with my app and they were able to change it and resubmit it to apple for me within 1 business day! Highly highly recommend using Tapcart to launch your store onto mobile devices!

Gadgetly
United States
About 2 years using the app
Edited August 20, 2020

One of the best things we've done as a business is choose Tapcart. It's been a phenomenal new sales channel for us, and the team over at Tapcart are second to none when it comes to support. Thanks for being awesome!

FemmeLuxe
United Kingdom
About 2 years using the app
October 19, 2022

I started looking into getting an app back in 2017 and whew, I wish I did it then. Why did I wait so long! They had me up and fully running in only 2 short weeks. I had tasks I had to do, if I completed them it was such a breeze but they took care of mostly everything. Val is AMAZING, 10/10 recommend her to get you started and then Christina will be taking over from here. I look forward to working with Christina on my growth phase. 10/10 recommend Tapcart. My only complaint is I wish it was based more on sales than just a flat fee especially in the beginning. It does push me to really grow this sales channel and I think it's a great implementation for the business however it would be great to have Tapcart grow with me instead of me walking into spending $1300-$1400 a month after the 2 month free trial. Other than that I recommend it all. Sign up. Do what they ask you to do. Don't miss a meeting. Watch how fast and awesome the team is! I definitely recommend!

Live Fabulously
United States
About 2 years using the app