Reviews (465)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer engagement, with some reporting up to 47% of their sales generated through it. It offers extensive customization options, including push notifications and drag-and-drop templates, ensuring brand consistency. The app is noted for its quick and responsive performance, contributing to a smooth user experience. Merchants also praise the responsive and effective customer support, with dedicated account managers providing strategic insights and technical assistance. Regular updates and new features keep the app modern and efficient, making it a valuable tool for capitalizing on mobile traffic.

March 22, 2018

We LOVE the team at Tapcart just as much as we love the product! The app's design process is incredibly intuitive and very easy (even for us who's world is farming, not tech!).

Tapcart's team has been incredibly quick (not to mention patient) in helping us throughout the design and launch process of our app (helping us solve pretty much all our 'user error' problems) and speedily resolving any issues that have come up.

If you're looking at selling products via an app and wanting to go the plugin route for your shopify store, the Tapcart experience and the product have been wonderful.

Edenthistle
United States
About 2 years using the app
August 17, 2017

When we realized that no one in our industry had a mobile app, we started looking around for options to be a trailblazer. After kicking around and testing a few mobile app makers, we decided that they were too "clunky" and "heavy" for our use so we put the idea on hold for a while. Fortunately, we discovered Tapcart and started the process to build it. From day one, Sina and his team have responded to EVERY question, concern or recommendation we have had and it feels like we've known them forever. The back-end interface is easy to understand and use and everything is spelled out in layman's terms with no technical jargon. The front end is SMOOTH and customers are already telling us how easy it is to navigate through the app. So, ease of use for us, coupled with a pleasant end-user experience, has made Tapcart our app builder choice. So far, we ca't say say enough good about the experience. Here's to the future!

Five O Depot
United States
About 2 years using the app
November 19, 2021

We love working with Tapcart to build an accessible and clean platform for our customers to use for engagement, updates, and promotions. The team is also wonderful and is constantly energizing the app with new functions!

DIM MAK COLLECTION
United States
About 2 years using the app
October 5, 2020

We're just getting started but the whole onboarding process has been SO easy. The team really spends time with you and treats you like a 'high-end' client. They hold Zoom calls, keep track of all integrations, set you up and checking in until everything is done. I'm really excited to launch our app and the format they provide looks SO clean and professional. The whole team is clearly super organized and just 'on it'. Special mention to our implementation specialist Megan H!!

Sarep + Rose
United States
Almost 2 years using the app
Edited August 20, 2020

We have updated this review over time, and are happy with the steady growth in the features they have developed over time.
Their customer service is very responsive (we've had a great experience with Cole).

We've had to exercise some patience, as they are a young platform still adding features, but they've met our expectations on stability, scalability and customer support.

Goodmylk
India
Almost 2 years using the app
March 28, 2018

Tapcart is absolutely the best platform to use if you want to have a professional, full featured mobile app for your Shopify Shop.
We have been using it on our shop for months and it is incredibly easy to manage and is worry-free. It helps our supporters & customers to make quicker purchases from our shop using their phone.

Wikileaks Shop
Canada
Almost 2 years using the app
August 19, 2020

Excellent service. I would recommend this app to anyone looking to make an app of there own. Definitely worth the price. They’re quick and keep you in the loop with outstanding communication.

World Cleansing Unit® Official Online Store
United States
Almost 2 years using the app
September 16, 2022

We've been using Tapcart for over one year now on the enterprise plan and love it. Customers love the app and the Tapcart customer service is great. Very responsive and are quick to resolve any issues. Highly recommend if you are looking for a mobile app solution.

Wild Oak Boutique
United States
Almost 2 years using the app
January 16, 2019

We've had the app live for a couple weeks now and really love how easy it is to use! The guys at support have been really responsive!

The Pulse Boutique
United States
Almost 2 years using the app
June 8, 2022

An amazing team that was very helpful in utilizing our brand to help us propel to the next level. Nothing but great things to expect when working with TapCart.

shophodgetwins
United States
Almost 2 years using the app