Reviews (465)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer engagement, with some reporting up to 47% of their sales generated through it. It offers extensive customization options, including push notifications and drag-and-drop templates, ensuring brand consistency. The app is noted for its quick and responsive performance, contributing to a smooth user experience. Merchants also praise the responsive and effective customer support, with dedicated account managers providing strategic insights and technical assistance. Regular updates and new features keep the app modern and efficient, making it a valuable tool for capitalizing on mobile traffic.

November 15, 2021

The app is easy to set up and use. Support is always hand and the account manager (Christina) is friendly, knowledgeable and strives to better your experience.

Ultamodan
United Kingdom
Over 1 year using the app
August 9, 2022

LOVE - we just launched and we are thrilled at the process. We are crossing our fingers that this will help grow our audience and company. Thank you, thank you!

Boutique Skin Envie
Canada
Over 1 year using the app
April 22, 2021

Tapcart has got even better...I want to say a HUGE THANK YOU to JACOB C.
We had our tapcart app for about 6 months not really doing much with it. Jacob got in contact with us recently and wow.
1. His customer service and knowledge is fantastic . 2.He follows up with us every month to see if everything is running smoothly.
3.He has really helped us with understanding the app more.
4.Our sales have increased majorly through our mobile app because of the recommendations and advice he has given. I would definitely recommend downloading this app and again I want to say a big thank you to Jacob such a lovely and genuine guy. Shakira & Alexandra Shaksboutique

Shaks Boutique
United Kingdom
Over 1 year using the app
July 31, 2017

I absolutely love my app!!! Also, the whole staff is professional and tended to me like I was their only customer. Even when I was confused about anything they made sure to help me through it. I would recommend Tapcart to anyone who wants to progress their business!

Shop Chriss Zoe
United States
Over 1 year using the app
July 23, 2020

Well we have tried so many other providers over last year we end up loosing a lot of money.. we are with Tapcart for almost 4 months so far so good very classy design a bit costly if you compare with others but you get a support from a dedicated team with every dollar you pay. By far the options provided by tap cart no one else on Shopify can even come close..

missodd.com
United Arab Emirates
Over 1 year using the app
May 24, 2017

Great App so far, products are loading super fast (which is not the case with many other apps I have tried fro the shopify app store). The development team / customer service has been awesome to. I saw them doing update and test on Sunday, so you can tell they are doing everything to fix / add features on our request.
More than everything I like that I don't have to manage a second store which was the issue with other mobile apps I tried in the past. Obviously, the products, the shipping rates, the collections pictures, what appears first, everything is based on your shopify setup.
I'm excited to see the app develops and get the android version at some point.
Keep up the good work!

Urunique
United States
Over 1 year using the app
May 6, 2020

create system and resourceful customer service. have been using the app since 2018 and will continue. shoutout to cole ;)

MIRA Y MANO
Saudi Arabia
Over 1 year using the app
January 17, 2019

great customer service if you have any problems they are addressed immediately! They get a thumbs up from my company.

Outdoorsman's Guide
United States
Over 1 year using the app
July 27, 2023

We've been using Tapcart for over a year and couldn't be happier with the service. The dashboard is user-friendly and has great customization options. We're able to keep our brand kit adjacent to our online store. Our customer service rep is the best and so helpful. Highly recommend!

Helpsy Source
United States
Over 1 year using the app
Tapcart replied July 31, 2023

We're so happy to hear about your positive experience with Tapcart! Thank you for leaving a review and for your recommendation; it truly means a lot!

March 8, 2022

I have had nothing but a positive experience with Tapcart. I started on the lowest plan almost a year ago and have since grown into Enterprise. The cost is a no-brainer. The app easily accounts for more than half of our sales and was instrumental in scaling our brand fast. Having a dedicated account manager is the best part, as they take a great interest in the brand and how to make the experience the best not just for us but our customers as well. This is the future of ecommerce.

Cardinal Record Company
United States
Over 1 year using the app