Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,612)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

November 7, 2024

The app is easy to navigate, you can tailor it to best suit your website, but some portion you won't be able to which is fine with me. But with their customer service is quick and helpful. Shelby has help me navigate and find out why my customer wasn't getting her point and I was able to adjust it and explain to my customer the reason why. I would recommend for others who want to start on loyalty program on their website.

Mystic Perfume
United States
Over 2 years using the app
February 14, 2025

Lynn P. was super helpful, and even taught me something about shopify that I didn't know was a thing, which she didnt have too, because Shopify technically isn't her product..

PixelBros
Canada
4 days using the app
Smile.io replied February 15, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

December 26, 2024

Best app and amazing and helpful supportive team that is always reachable.

Monos
Canada
Over 2 years using the app
Smile.io replied January 4, 2025

We really appreciate your review - thanks!

February 11, 2025

So far so good! I had a question about set up and customer service was so kind and helpful! Really excited to see this program blow up on our site :D Thanks y'all!

J Heart CBD
United States
5 days using the app
Smile.io replied February 12, 2025

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

January 5, 2025

A feature filled app backed by great support.

M&M Bird Toys
United States
Almost 3 years using the app
Smile.io replied January 8, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

February 21, 2025

Smile.io was easy to install and configure. The support team was very helpful and responded to all my questions promptly. I highly recommend Smile.io

Seven 8ths
United States
3 months using the app
Smile.io replied February 23, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

February 17, 2025

Although I’m currently only using the free plan, the explanations for each section are clear and easy to understand. I encountered some issues during the setup, but after consulting customer support, they made adjustments for me based on my specific problem. It was really helpful and friendly!

Furnifort
Japan
About 19 hours using the app
Smile.io replied February 20, 2025

Thanks for leaving us a 5-star review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

December 11, 2024

I had a question about integrating the app on my POS and Shelby responded quickly and was very helpful

Grace & Grit Boutique
United States
Over 1 year using the app
Smile.io replied December 13, 2024

So glad Shelby was able to assist you and thank you for your lovely review!

February 18, 2025

Customer service was great. Thank you Hannah!

Myco Pet
Canada
About 1 year using the app
Smile.io replied February 21, 2025

Thank you for taking the time to leave this review!

January 21, 2025

Fast response to my issue.

Operation Cookies
United States
Almost 5 years using the app
Smile.io replied January 23, 2025

Thank you for taking the time to leave this review. We are glad your issue was resolved promptly!