Smile: Loyalty & Rewards
Reviews (6,195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty and rewards system for enhancing customer retention and boosting sales. They appreciate features like the Loyalty Landing Page and Points on Product and Account Pages for their positive impact on business operations. The app is praised for its ease of setup and management, with a user-friendly interface suitable for both online and in-store use. Its performance is reliable, requiring minimal maintenance. Customer support is highlighted as quick and helpful, with staff members like Lisa, Lynn, and Brandon receiving special commendation. Merchants also value the seamless integration with Shopify and the utility of the free version for smaller businesses or newcomers.
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Smile.io is a great service for our Shopify store. We run both an e-Commerce and Brick & Mortar storefront and the loyalty program backed by Smile.io syncs everything beautifully. Our customers have never been happier to be part of our "Tea Club".
When we ran into a scaling issue, Smile.io's team members Karen, Andreandana, and Jade on the support team were quick and flexible, helping us stay on track and meeting our growth goals! Smile.io is a great product, we highly recommend trying it out!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Amazing support rendered by the team -- shoutout to Lynn and Ezra for the consistent follow ups and resolving an issue that I was facing!
Thank you for your review. We are so glad you got some great support from Lynn and Ezra (we think they're great too!)
So far so good! The Customer Service has been so helpful with questions as I get set up. My customers are excited and earning and leaving reviews already!
Thank you so much for taking the time to leave this rating! We really appreciate it 💖
Great app, great support when you have issues!
Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!
The app support team is very good, and very helpful with setting up and optimizing your program. There's tons of resources they provide to help you set up your program in the most effective way possible.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Support was great, helped me figure out my issue quick and was resolved same day.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Great customer service with Lynn! 5 STARS!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Super happy with this app and so are our customers
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
Jade & ✨ The Smile Support Team ✨
Lisa is amazing she help me with everything and more.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Very helpful with my questions. Was provided advise for resolution of issue, with follow up.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨