Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,641)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

December 26, 2024

Best app and amazing and helpful supportive team that is always reachable.

Monos
Canada
Over 2 years using the app
Smile.io replied January 4, 2025

We really appreciate your review - thanks!

February 21, 2025

Smile.io was easy to install and configure. The support team was very helpful and responded to all my questions promptly. I highly recommend Smile.io

Seven 8ths
United States
3 months using the app
Smile.io replied February 23, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

February 17, 2025

Although I’m currently only using the free plan, the explanations for each section are clear and easy to understand. I encountered some issues during the setup, but after consulting customer support, they made adjustments for me based on my specific problem. It was really helpful and friendly!

Furnifort
Japan
About 19 hours using the app
Smile.io replied February 20, 2025

Thanks for leaving us a 5-star review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

January 5, 2025

A feature filled app backed by great support.

M&M Bird Toys
United States
Almost 3 years using the app
Smile.io replied January 8, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

February 18, 2025

Customer service was great. Thank you Hannah!

Myco Pet
Canada
About 1 year using the app
Smile.io replied February 21, 2025

Thank you for taking the time to leave this review!

November 7, 2024

The app is easy to navigate, you can tailor it to best suit your website, but some portion you won't be able to which is fine with me. But with their customer service is quick and helpful. Shelby has help me navigate and find out why my customer wasn't getting her point and I was able to adjust it and explain to my customer the reason why. I would recommend for others who want to start on loyalty ...

Mystic Perfume
United States
Over 2 years using the app
January 21, 2025

Fast response to my issue.

Operation Cookies
United States
Almost 5 years using the app
Smile.io replied January 23, 2025

Thank you for taking the time to leave this review. We are glad your issue was resolved promptly!

January 31, 2025

I needed a bit of extra help getting Smile back up and running after migrating from BigCommerce to Shopify. I received the best service I've ever experienced from an app's team! High quality instruction, prompt attention, and really friendly folks. My thanks to Hannah, Joana, Shelby, and Lynn!

Yiggybean Books + Gifts
United States
4 days using the app
Smile.io replied February 2, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 

Smile Team ✨

February 10, 2025

Solid app with quick and friendly customer support. Compatible and easy to navigate.

Nano Genesis Labs
United States
3 months using the app
Smile.io replied February 12, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

December 11, 2024

I had a question about integrating the app on my POS and Shelby responded quickly and was very helpful

Grace & Grit Boutique
United States
Over 1 year using the app
Smile.io replied December 13, 2024

So glad Shelby was able to assist you and thank you for your lovely review!