Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,634)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

January 31, 2025

Love this platform....super functional and love the VIP Tiers.
Great Customer service too!

eyeam
United Kingdom
4 months using the app
Smile.io replied February 1, 2025

We smiled reading this review! Thank you so much :)))

November 13, 2024

My customers love this and I've been using it for years! Special thanks for Cole Breivik for his super quick responses!

Arabic Book A Month USA
United States
About 5 years using the app
Smile.io replied November 15, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Cole 🤩

- Smile Team ✨

November 21, 2024

Joana was really helpful in answering my enquiry.
The app is super simple to use and not overwhelming at all. Thank you for making it easy!

Craftly Ltd
United Kingdom
11 months using the app
Smile.io replied November 22, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

November 27, 2024

Very quick and pointed me to the right direction with ease

The Mane Attraction
United States
Over 2 years using the app
Smile.io replied November 29, 2024

Thank you for your review. We are happy that your questions were answered quickly!

December 12, 2024

Shelby was amazing. Provided detailed answers to my concerns.

Touchland
United States
Over 5 years using the app
Smile.io replied December 14, 2024

So glad Shelby was able to assist you and thank you for your lovely review!

October 28, 2024

I really appreciate the support that addresses customer issues right away. I highly recommend this website for anyone who needs points and referrals.

Flying Tomato
United States
Over 2 years using the app
Smile.io replied October 30, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

December 20, 2024

Shelby was quick and super helpful on the support and the integration was seamless

Grazly
United States
6 months using the app
Smile.io replied December 22, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Edited January 8, 2025

Fast and efficient service - what I needed when I was in a pinch regarding dealing with repeat orders and how they should be handled in order for customer to receive their points. The otter fist pump clinched it

Bond St Wines
United States
6 months using the app
Smile.io replied November 30, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

December 16, 2024

Very reactive and helpful when contacted.

Kealia Beauty
France
Over 1 year using the app
Smile.io replied December 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

January 21, 2025

Le service client est super rapide et efficace. Nous avons des réponses précise afin de répondre à nos intérogation.

Les Sublimes
Canada
Over 2 years using the app
Smile.io replied January 23, 2025

Merci pour cette belle critique. Nous sommes heureux de voir que vous avez vécu une excellente expérience avec notre équipe !