Smile: Loyalty & Rewards , 5,978 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.
Refine
-
By rating
I had been struggling with a technical issue between two apps (Termly) and the Smile Team were quick to sort it and look into it. They kept me updated and also helped get Smile back up and running on my site. Really grateful to them!
Thank you for taking the time to leave this review 🥰 It means so much and everyone here at Smile really appreciates it 💛
We are so delighted to hear that you have had great experiences with our support team 🤩
Don't hesitate to reach out if you have any questions. We're always here if you need us!
- Smile Team ✨
I love this app! Very user friendly and their customer service is amazing
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
Yours in Loyalty,
✨ The Smile Support Team ✨
The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!
Jade - Smile Team✨
Smile has been incredibly helpful for retaining customers and driving new growth. Thank you!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Hello,
The customer service provided was awesome and she knew what i was telling her and was able to help me really quick.
Thank you so much for your kind words and for taking the time to leave this review 💛 It was awesome chatting with you!
Lisa - Smile Team✨
I love a good app with the customer service chat!! I was able to chat with Andreandana and recieve all the help I needed. She went above and beyond. So happy with Smile!
Thank you so much for taking the time to leave this review! We really appreciate it! 🤩
Fast, easy resolution! Representative was very helpful with no hassle.
Thank you so much for taking the time to leave this review! We really appreciate it 🙌
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
It’s been a great help to my customers and sales. The customer service is fantastic. She answered all my questions and went well and above to help me.
Thanks so much for taking the time to write this review 🤩 We appreciate it so, so much 💖 We're so glad to hear you're loving Smile & look forward to seeing your business grow 🚀🌈
Let us know if there is ever anything else we can help you with 😊
Smile Team✨
The app works well and the support team is very helpful and accommodating!
Thank you for your kind review!
This is an impressive app with great functionalities. Jade from customer support had a lot of patience with me during the onboarding and helped me excellently.
It's not worth 1 star less but please Smile team add the Dutch language as soon as possible. (now it's mixed dutch & english in the app and that looks noobish)
Thank you so much for taking the time to leave this review! Jade is truly one of the stellar member of our team.💖
For the translation, we'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :)
Lynn - Smile Team ✨