Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,537)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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I couldn't figure out why my customers haven't been able to redeem their points with Smile and she was able to explain it to me.
Thank you for your review! We are so glad that you had your questions answers clearly :)
Very happy with the support! They go above and beyond and are very responsive.
Thank you so much for taking the time to leave this review!
We really appreciate it 💖
Don't hesitate to reach out if you have any questions,
Smile Team ✨
Great app and quick support.
I think it is missing analytics about the emails being sent to customers.
Thank you for your review. A member of our team has reached out to address the points you mentioned here - we look forward to chatting with you!
Great rewards app and 5 star support too.
Thanks so much for taking the time to rate us 5 stars! 🤩
- Smile Team ✨
I thought I had lost my customer's data with all their points but Cole was able to help me recover them quickly! I'm glad I chose Smile over other rewards apps. It's easy to manage and simple to use from the customer's perspective as well.
Thank you for your lovely review! We are happy to hear you find the app easy to use from both business and customer perspective.
Great App, great service. We highly recommend it, for your store and for your customers.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Excellent support and fast response time
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨
resolved the query quickly and with clear instructions . the team are super helpful!
Thank you so much for leaving us a review! It means the world to us 😊
Lynn - Smile Team✨
5 stars for customer service. I haven't had a chance to experience the app in a live store yet but had a billing issue that was resolved quickly and easily after reaching out to customer support. Can't speak to how the app functions quite yet, although installation and customization has been easy so far.
Thanks for taking the time to leave us a review! 💛
It does not appear to be working for me as yet. I was concerned that it was not working on my shopify, but it is. Thank you Andrea for your help tonight.
Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)