Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

April 10, 2024

Jade was very helpful and attentive. Thank you!

Krack'd Snacks
United States
About 1 year using the app
Smile.io replied April 12, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy that Jade could help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

April 1, 2024

Excellent customer service and an easy to use app

Creams from the Crypt
United States
11 months using the app
Smile.io replied April 4, 2024

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩

- Smile Team ✨

February 8, 2024

Thank you Lynn for your great service! You were really helpful and efficient!

Services beauté Mariss
Canada
8 months using the app
Smile.io replied February 10, 2024

Thank you so much for taking the time to leave this review 💛 We are happy Lynn was able to help :)

-The Smile Team✨

January 3, 2024

customer service is 10/10!
Today I reached out and received a very quick and helpful reply from Lisa!
Thank you so much

Candy Funhouse CA
Canada
Over 6 years using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had such a great experience with Lisa 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

February 23, 2024

Fast & helpful customer service

Bubbsi
United States
Almost 3 years using the app
Smile.io replied February 27, 2024

Thanks so much for taking the time to leave a review!

Yours in Loyalty,

✨ The Smile Support Team ✨

March 8, 2024

Great app and support. I had some questions for app functionalities.
Jade from support replied immediately and explained everything clearly.
Highly recommend.

Little Frimousse
France
3 months using the app
Smile.io replied March 11, 2024

So glad you were happy with Jade's service, we think she's pretty awesome too :) we look forward to watching your loyalty program thrive!

April 9, 2024

Customer service the best, really appreciate the effort to solve my issue

Lingenfelter Race Gear
United States
About 1 month using the app
Smile.io replied April 11, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

January 15, 2024

Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.

La Purita
Peru
9 months using the app
Smile.io replied January 16, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

January 22, 2024

Lynn is great! The app is amazing! Has really helped my business continue to grow.

Kiss of Silk
United States
10 months using the app
Smile.io replied January 25, 2024

Thanks for leaving us a review! So happy to hear that Lynn was able to help you and that Smile has helped your business grow. This is what we're here for :)

Yours in Loyalty,

✨ The Smile Support Team ✨

February 16, 2024

The Smile customer service is so helpful to get our programs up and running. Really appreciate the quick turnaround on responses and level of detail provided in the instructions.

Baby's Only
United States
About 1 month using the app
Smile.io replied February 18, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨