Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,634)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

February 19, 2025

great customer service

Vibe Jewelry
United States
About 2 years using the app
Smile.io replied February 21, 2025

We really appreciate your review - thanks!

November 4, 2024

Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!

Battle Honours 3D ™
United Kingdom
About 1 year using the app
Smile.io replied November 5, 2024

Thank you for leaving such a lovely review. Glad to get those features up and running! We look forward to watching your loyalty program thrive - Hannah :)

February 25, 2025

Great Customer Service!

Janado | The Smarter New
Germany
Almost 2 years using the app
Smile.io replied February 26, 2025

Thanks so much for taking the time to leave this review - we are happy to hear our team were able to support you!

February 20, 2025

Very good support from Lisa.
Prompt to reply and solved the issue quickly.

Sow & Arrow
United Kingdom
29 days using the app
Smile.io replied February 22, 2025

Thank you so much for taking the time to leave this review 💖

December 4, 2024

Was able to resolve the issue immediately

Bums and Roses
United States
Over 3 years using the app
Smile.io replied December 6, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

October 29, 2024

Extremely satisfied with the customer service and speed of conversation. The demo was excellent, and our rep (Cole) was knowledgeable in the app and general Shopify information, which was especially helpful for our team, as we don't have technical staff on board. Excited to kick this program off for our customers.

OKANAGAN LIFESTYLE APPAREL
Canada
7 months using the app
Smile.io replied October 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 19, 2024

App is very user friendly, good customer support

From Another
Canada
Over 1 year using the app
Smile.io replied November 21, 2024

Thank you for your lovely review!

February 20, 2025

Lisa was very helpful and effecient. Many thanks

Kedar Health
Ghana
Over 1 year using the app
Smile.io replied February 25, 2025

Thank you for your review and feedback. I've reached out via email to address this with you.

January 22, 2025

I wanted to test it out, but it was a little more complex than my website required, so I uninstalled it (within minutes), not knowing I had already been charged. I contacted the team, who explained that while the charges are non-refundable, they'd make a one-time exception for me. As a small business owner, every penny counts, so I appreciate this.

TallGirlSlay
United States
About 4 hours using the app
Smile.io replied January 25, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

January 3, 2025

Very Easy to use - Works Great with Shopify POS!

937HEATZ
United States
About 2 months using the app
Smile.io replied January 5, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨