Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,658)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

January 22, 2025

I wanted to test it out, but it was a little more complex than my website required, so I uninstalled it (within minutes), not knowing I had already been charged. I contacted the team, who explained that while the charges are non-refundable, they'd make a one-time exception for me. As a small business owner, every penny counts, so I appreciate this.

TallGirlSlay
United States
About 4 hours using the app
Smile.io replied January 25, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

December 4, 2024

Was able to resolve the issue immediately

Bums and Roses
United States
Over 3 years using the app
Smile.io replied December 6, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

January 7, 2025

Nice app, and support team is wonderful

Graphic Novel Station
United Kingdom
Over 2 years using the app
Smile.io replied January 10, 2025

Thank you for taking the time to leave us a 5-star review! 🤩

January 3, 2025

Very Easy to use - Works Great with Shopify POS!

937HEATZ
United States
About 2 months using the app
Smile.io replied January 5, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

February 3, 2025

Support was great! Appreciated not just the response, but the relevant help articles to support the conversation.

ATA Cosmetics
United States
25 days using the app
Smile.io replied February 5, 2025

Thank you for leaving this review! We are happy to hear you had great support when you reached out.

November 1, 2024

Amazing experience with a very thorough onboarding. We've been Smile customers previously with another store but we are still amazed by the level of service offered by Joana, Jade, Andreana, Angie, Maggie and Lisa. All amazing and the perfect ambassadors for an outstanding review platform. Thank you for all your support team.

Blondies Bakes
United Kingdom
4 months using the app
Smile.io replied November 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

January 22, 2025

Very helpful!

Alice & Wonder
United States
Over 4 years using the app
Smile.io replied January 24, 2025

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

January 15, 2025

great app, great support

AOB Nutrition
United Kingdom
Almost 5 years using the app
Smile.io replied January 17, 2025

Thank you so much for taking the time to leave us this review 💖

If you need any help, please do not hesitate to reach out 😊

Smile Team ✨

November 19, 2024

App is very user friendly, good customer support

From Another
Canada
Over 1 year using the app
Smile.io replied November 21, 2024

Thank you for your lovely review!

November 4, 2024

Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!

Battle Honours 3D ™
United Kingdom
About 1 year using the app
Smile.io replied November 5, 2024

Thank you for leaving such a lovely review. Glad to get those features up and running! We look forward to watching your loyalty program thrive - Hannah :)