Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,641)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

November 4, 2024

Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!

Battle Honours 3D ™
United Kingdom
About 1 year using the app
Smile.io replied November 5, 2024

Thank you for leaving such a lovely review. Glad to get those features up and running! We look forward to watching your loyalty program thrive - Hannah :)

January 3, 2025

Very Easy to use - Works Great with Shopify POS!

937HEATZ
United States
About 2 months using the app
Smile.io replied January 5, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

January 7, 2025

Nice app, and support team is wonderful

Graphic Novel Station
United Kingdom
Over 2 years using the app
Smile.io replied January 10, 2025

Thank you for taking the time to leave us a 5-star review! 🤩

November 19, 2024

App is very user friendly, good customer support

From Another
Canada
Over 1 year using the app
Smile.io replied November 21, 2024

Thank you for your lovely review!

February 3, 2025

Support was great! Appreciated not just the response, but the relevant help articles to support the conversation.

ATA Cosmetics
United States
25 days using the app
Smile.io replied February 5, 2025

Thank you for leaving this review! We are happy to hear you had great support when you reached out.

October 29, 2024

Extremely satisfied with the customer service and speed of conversation. The demo was excellent, and our rep (Cole) was knowledgeable in the app and general Shopify information, which was especially helpful for our team, as we don't have technical staff on board. Excited to kick this program off for our customers.

OKANAGAN LIFESTYLE APPAREL
Canada
7 months using the app
Smile.io replied October 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

January 22, 2025

Very helpful!

Alice & Wonder
United States
Over 4 years using the app
Smile.io replied January 24, 2025

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

Edited January 10, 2025

The customer service is 10/10 and they are always so helpful!

White Peony Boutique
United States
6 months using the app
Smile.io replied January 4, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

January 15, 2025

great app, great support

AOB Nutrition
United Kingdom
Almost 5 years using the app
Smile.io replied January 17, 2025

Thank you so much for taking the time to leave us this review 💖

If you need any help, please do not hesitate to reach out 😊

Smile Team ✨

November 22, 2024

Jade from Smile team was super helpful! Our problem was solved really fast - we like using the app as well.

After5
Netherlands
About 2 months using the app
Smile.io replied November 23, 2024

We are so glad Jade was able to assist you quickly, hope you enjoy the app :)