Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

November 7, 2016

Are you kidding me? After suckering us in to get our customers to use your rewards system you now say YOU made a mistake and instead of auto generating code we now have to do it manually for ALL our customers unless we upgrade to Shopify Plus. Whose got the time for that! Talk about bait and switch.

Glass Haunt
United States
About 1 year using the app
July 28, 2016

Amazing APP! been needing this for sometime! great way to get customers interactive

Caspiana Catering
United States
About 1 year using the app
November 13, 2022

I love being able to provide a loyalty rewards program for my clients. They love redeeming their points as well. The app is easy to use and easy to set up.

Daisy Farmhouse Soaps
United States
About 1 year using the app
Smile.io replied November 14, 2022

Thanks so much for taking the time to leave a review! We are so glad that your customers are loving your loyalty program and that you find Smile easy to use. We appreciate your feedback. Don't hesitate to reach out if you need anything :)

May 27, 2017

Looking forward to using this and providing some value to my customers on boroughemporium.com

The Borough
United States
About 1 year using the app
Edited April 11, 2019

I used this app to help me gain loyal customers and its working well so far. They're loving it! I really like how easy this is to use. The pop-up button is great but I wish this app can be embedded on the website. Customer service is 5 star, Maggie really came through with all my questions the other day.

Hey, Babe Skin
Malaysia
About 1 year using the app
Smile.io replied April 12, 2019

Thank you for the feedback and for the five-star review! We're always working to make our product better, and feedback really helps to make that possible.

Edited March 19, 2024

The team listens to the needs of small businesses. We recommend this application for its reliability.

Biotanie
France
About 1 year using the app
Smile.io replied March 4, 2023

Thanks so much for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

November 25, 2021

Smile is a really useful app which really helps bring back customers with the rewards system, it really helps with marketing also! The Smile team is really helpful and friendly, they also reply really fast which is great!

iLuvLash™
United Kingdom
About 1 year using the app
Smile.io replied November 25, 2021

Thanks so much for your review! 🤩 We're so happy to hear you are finding our app is helping your business to succeed.

September 27, 2020

Just started using this app and so far so good. I sm looking for a way to bring customers back to my store and create more of a community.

GraceGazelle
United States
About 1 year using the app
Smile.io replied September 29, 2020

Thank you so much for leaving us a review! We're here to help if you need anything along this journey! You can reach us at help@smile.io :)

January 31, 2024

Amazing service from Angie! I had an issue that was quite time sensitive and whilst she worked on trying to resolve it, she gave me an alternative temp solution which was really helpful! In the end the problem was fixed. Thank you Angie

Bundlee
United Kingdom
12 months using the app
Smile.io replied February 2, 2024

Thank you for your review! I'm so glad that I could help :)
Angie - Smile Team✨

August 24, 2016

Awesome addition to my store! Easy to use and customers love it!

Bizziebee Boutique
United States
About 1 year using the app