Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

March 9, 2018

So far so good! Just switched from another loyalty program that I thought was great, didn't think this one would be 10 times better! Highly recommend!

Thetoastedcoconut
St. Lucia
9 months using the app
August 11, 2016

Awesome App. Rewards are integral in creating a complete shopping experience and giving back to your loyal community. Nice one!

Oceansouldiers
Switzerland
9 months using the app
December 15, 2022

Very good experience so far after about half a year or so. Great experience with Lisa in customer service. Most bang for the buck that I've found.

Diabetic Kitchen
United States
9 months using the app
Smile.io replied December 15, 2022

Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖

- Lisa & the Smile Team ✨

April 18, 2016

Such an amazing app for customer engagement!

Peace Love And Royalty
United States
9 months using the app
October 26, 2016

Great Loyalty App. Super easy to install and set up.

Fishing Bait Club
United States
9 months using the app
March 25, 2018

Beautiful UX/UI \:D/

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Kkk Online
United States
9 months using the app
January 17, 2017

Fantastic App
really love it
i am sure it will increase my customers and sells

Maiwandbazar
Afghanistan
9 months using the app
May 4, 2023

Nicole has been super helpful, answering my questions and helping me the same day with issues I was having which are now totally resolved

Fierce Fuel
Canada
9 months using the app
Smile.io replied May 5, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team

February 15, 2017

So far so good. Very simple to use.

Bvstore 26545
United States
9 months using the app
May 25, 2018

I have looked at various options and I am confident that this is the best loyalty / referral program for my store. I had a couple of questions and Lauren was great in answering them. Good program + great support = Winning Combination.

Lunva
United States
9 months using the app