Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

June 12, 2021

This reward app is really easy to set up and use. My customers are already redeeming rewards and I've only had my website for just over a year.

Childish Things Consignment Boutique
United States
About 1 year using the app
Smile.io replied June 12, 2021

Thanks for sharing your kind words, we're thrilled to hear that you found setup easy and are already seeing the benefits of Smile 🚀

June 9, 2016

Just installed the app, looks wonderful, have been looking for something like this for a long time.

Droidtv Eu
Ireland
About 1 year using the app
Edited July 21, 2016

What a great app and so easy to install! And free! You cant get any better than that! :) :) :)

Sunny Bunny Gardens
United States
About 1 year using the app
Edited September 1, 2016

Easy to use, so far so good !
I was able to modify the wording, chose my colours, and am looking forward to using it to retain customers and get the next level of service.
My customers already are repeat customers so it will be a great way to reward them. Thank you !
www.cydneymarwellness.com

Cydney Mar Wellness
Canada
About 1 year using the app
September 16, 2019

Love the app and what it stands for. We want to reward our customers and this is a great way to do it. Using the free version, there are two things that are keeping this from being a 5 star app in our use with it.

We would love to reward our customers for leaving a review and that is unavailable to us at the moment. Second, during testing of the "Follow on [enter social media site here]", even if the user does not follow the page, the points are still awarded upon clicking on the button. Is there a way to audit and check against this? We want to make sure that we are rewarding for the outcomes we want to see for growth.

Otherwise, great work! Look forward to hearing back soon.

Vigour Cosmetics Inc.
Canada
About 1 year using the app
Smile.io replied September 17, 2019

Thank you so much for your review! We've sent you over an email with instructions on setting up rewards for customer reviews, and some more info on the social media points! :)

June 29, 2022

I'm currently setting up a referral programme using this app and it seems straightforward. I had a few questions which were quickly and helpfully answered on chat. So far, very happy.

Parrot Street Book Club
United Kingdom
About 1 year using the app
Smile.io replied June 29, 2022

Super happy to hear that! Thanks for taking the time to leave your review, we hope to continue to make you Smile :) -Jade <3

October 24, 2016

This program has been great and has driven sales to my little start-up on-line soap company! Thanks

Slidell Soap Company
United States
About 1 year using the app
February 15, 2021

Great APP!! I used the referral function of this app and it drives many customers to our website. Love it. And it's all FREE.

Phenyx Pro
United States
About 1 year using the app
Smile.io replied February 16, 2021

Thank you for the 5-star review ✨ Super glad to hear the free plan is giving you what you need for a successful rewards program!

September 13, 2017

I've used it on 2 of my Shopify stores for almost 1 year now, so far so good

Airbladeusa Com
Canada
About 1 year using the app
June 21, 2023

Great support, efficient and very kind! They helped me with my issue right away and they were very kind on walking me through the steps.

Botko
United States
About 1 year using the app
Smile.io replied June 21, 2023

We're so glad you enjoyed chatting with Support! It's awesome to hear about your experience so far, thanks for sharing! - Angie and The Smile Team